@virginmedia@LutzSchueler@virginmedia I can get a reply from or via phone where I can speak to a Manager who has any form of authority. Failing this I will have to pursue this through a small claims court, as I feel you are in breach of section 14 of the sale of goods act.
@virginmedia@LutzSchueler cc Yasmine Anane. Please can someone contact me regarding account number 600244503. I wrote to Rachel Barrass back in Oct and continue to receive incorrect invoices. #poorcustomerservice
@virginmedia@LutzSchueler@virginmedia Again this was answered via a noreply email. Now on 1st Dec I receive another bill!! I can't believe for such a big company how poor your customer service is. I need someone to contact me to provide me with an email address