Joshua Tolman

Product & Design

[Jaekob Chenina @JaekobChenina]

In this week's #byumba #productmanagement class Kyle Jacobsen and @hirevue's @JoshJTT demonstrated how to make a customer feel at ease through effective body language while doing customer interviews. #siliconslopes #byu @teemforwork

[Joshua Tolman @JoshJTT]

@_MintMobile @rgarzanm Same issue here, @_MintMobile any idea how long this will take?

[Dan Carlin @HardcoreHistory]

Ok here it is. We called it "Supernova in the East". It's a part 1 set-up show kicking off a series. I hope you like it.
Thanks for being so patient! https://t.co/tY1qWAUb8B

[Joshua Tolman @JoshJTT]

@WDWToday Rides are down in animal kingdom as well! @WDWToday

[Joshua Tolman @JoshJTT]

@mainstreetmouse Rides are down in the park as well. I'm at Animal kingdom @WaltDisneyWorld

[Lillie Chilen @lilliealbert]

the Soft Skills Engineering podcast is such a balm. it is what it sounds like, but such a lovely manifestation — good advice, silly jokes, and generally chill. (it’s the perfect break from politics podcasts 😭) check it out!! @SoftSkillsEng 👏🏼👏🏼👏🏼

[Jared Spool @jmspool]

This was such a fun podcast to record with @ckylejacobsen & @JoshJTT. Smart dudes with excellent questions. Kept me on my toes the entire time. https://t.co/SqAH8DUTDQ

[Joshua Tolman @JoshJTT]

@wenampodcast @Ibstigator To be clear though, only one of us was confused and it wasn't me!

[Alex Osterwalder🇨🇭 @AlexOsterwalder]

Customers are experts of what they want to achieve, not how to achieve it.

Keep that in mind during customer discovery!

[Audrey Crane @audcrane]

Thanks @Cagan. I’ve had this question forever. Discovery (and prototypes) iterate differently and separately than deliverability.

[Joshua Tolman @JoshJTT]

@CM475U @wenampodcast @BYUMBAProgram @chenina10 @zholmquist Yeah, he was pretty freaked out about that but somehow survived 🤣

[Joshua Tolman @JoshJTT]

@_MintSim is there a place i can see how much data i've been using each month?

[Taylor Palmer @_taylorpalmer]

I needed to convey emotion in my user flow—so I thought "What sort of icons can covey emotion?" 🤓 #ux @lucidchart

[WeNAM! @wenampodcast]

New Podcast and Article! “The Hidden Cost of Feature Bundles” https://t.co/aLniigLdY4 #ux #prodmgmt #PriceIsRight thanks @netflix :)

[Joshua Tolman @JoshJTT]

NPR: Former Microsoft CEO Launches New Tool For Finding Government Data. https://t.co/lITW3ePaMC

[Joshua Tolman @JoshJTT]

@TMobileHelp @TMobile @JohnLegere Thank you so much for helping me resolve this!!!

[Joshua Tolman @JoshJTT]

@TMobileHelp @TMobile @JohnLegere my wife and I have been using T-Mobile since we got married almost 8 years ago!

[Joshua Tolman @JoshJTT]

@TMobileHelp @TMobile @JohnLegere now stuck waiting for someone to pick up....

[Joshua Tolman @JoshJTT]

@TMobileHelp @TMobile @JohnLegere explained again - transfered cause "I'm just support and don't have power to make changes"

[Joshua Tolman @JoshJTT]

@TMobileHelp @TMobile @JohnLegere couldn't resolve and asked if could call back in "30 min to an hour" - took over 3 hours to get callback