I NEED IMMEDIATE HELP @viagogo FOR THE TICKETS PURCHASED WITH YOU FOR @EDC_MEXICO TOMORROW!!!
I bought E-TICKETS TWO WEEKS AGO. This week I was contacted by your team and said they were changed to physical tickets and had to be sent by FedEx...
@FedExHelp I already spoke with the useless people at FedEx and provided a phone number and was told it'd take TWO BUSINESS DAYS to pass this information on. My package has tickets for tomorrow afternoon.
I NEED IMMEDIATE HELP @viagogo FOR THE TICKETS PURCHASED WITH YOU FOR @EDC_MEXICO TOMORROW!!!
I bought E-TICKETS TWO WEEKS AGO. This week I was contacted by your team and said they were changed to physical tickets and had to be sent by FedEx...
I've been on the phone with your agents. Worst service I have ever had. I've been hung up on by "supervisors" Nestor and Victor. Both who said this is my fault and your so called Guarantee wouldn't apply to me. Do I need to sue with @Profeco?
It says the ticket was mailed TWO DAYS AGO and I was never notified. I called FedEx to explain this "incorrect address" and they said they couldn't deliver because they couldn't go into my building and couldn't call me because a phone number wasn't provided.