JD

Design Videographer

[JD @Josh_Wasserman]

There’s no time for stalling when our lives are at stake.

@AlokSharma_RDG @BorisJohnson we need all fossil fuel phase-out including oil and gas at #COP26 to meet the 1.5C goal, not offsetting scams. #StopFailingUs

[JD @Josh_Wasserman]

@Kellygallagher Hi Kelly, I'd love to chat about a project I'm working on. Please DM to discuss more. Best regards, Josh

[JD @Josh_Wasserman]

@BenhillRoadGdn injured fox in the pond area. Contacted RSPCA, fox project and wildlife trust. Dog owners please keep dogs away.

[JD @Josh_Wasserman]

@TfL I'm still surprised that drivers in London cannot check to see whether payment is due for traveling into the ULEZ. I'd like that option - it's already stressful enough driving in London.

[JD @Josh_Wasserman]

@OpenSystemsLab I am a user researcher 🙋

https://t.co/pC75sk5tu5

[JD @Josh_Wasserman]

@VANS_Europe Hey Vans. My wife just bought a pair of shoes and after three days they're coming apart. This is her effort to glue together... Please send help!

[JD @Josh_Wasserman]

@nowtvhelp Why does your Live Chat time out after 2 minutes? It's really irritating.

[JD @Josh_Wasserman]

@nowtvhelp I have done. One of your customer service agents was appaulingly unhelpful, threatening me with bad credit rating. I will be maining a formal complaint. Your internet quality has dropped over time, I have been overcharged for months, and you don't care. I'm shocked.

[JD @Josh_Wasserman]

@NOWTV Wrongly billed for months, sub-standard service, official complaint raised for large pentalty for requesting to leave - looks like a violation of contract to me. Yet NowTv refuse to let me leave.

[JD @Josh_Wasserman]

@nowtvhelp Wrongly billed for months, sub-standard service, official complaint raised for large pentalty for requesting to leave - looks like a violation of contract to me. Yet NowTv refuse to let me leave.

[JD @Josh_Wasserman]

@chrishayesuk Hi Christine, please follow back, would love to hear your thoughts on something. Josh

[JD @Josh_Wasserman]

@British_Airways NUTS FOUND IN NUT-FREE meal. Investigation complete, no responsibility taken, no liability. I was a proud customer, but the way this has been handled has left me shocked, and still nervous to fly.

[JD @Josh_Wasserman]

@British_Airways Investigation into how nuts got into my meal on flight BA49 to Seattle concluded. BA does not accept responsibility, therefor not liable. Once again you shit on your customers. I am a regular business class traveller with BA. I think it's appalling.

[JD @Josh_Wasserman]

@British_Airways 9 weeks and nothing on your investigation re accidentally giving a meal containing nuts marked as NUT FREE. I write to you > you respond > you tell me investigation is ongoing > no transparency. I want 2 know you're doing something about this, for me and others.

[JD @Josh_Wasserman]

@British_Airways I would, but don't you need to follow me first?

[JD @Josh_Wasserman]

@UK_CAA

[JD @Josh_Wasserman]

@allergyuk

[JD @Josh_Wasserman]

@British_Airways it's been six weeks since you accidentally gave me a whole cashew nut in my meal. Nothing has been done. No apologies, nothing. As a loyal business class traveller I am bitterly disappointed and would not recommend you in the future.

[JD @Josh_Wasserman]

@NormalJosephine @wheatfreechild @British_Airways Thanks @NormalJosephine - I still haven't heard from British Airways. I have contacted the CAA and @allergyuk, who've been helpful. This isn't good enough. @British_Airways clearly don't care for of their customers. I survived, but another person might not #flywithoutfear

[JD @Josh_Wasserman]

@British_Airways I could've died on that flight and you can't be bothered to call me until it's convenient for you? I have anaphylaxis, chose a meal labelled nut-free - it contained a whole cashew nut. Possibly given an old CHAT sheet? I will be contacting CAA Aviation Health Unit and AllergyUK.