Born in India, raised in England and truly living life in Canada ๐๐. Proud mother of two amazing young men who show me the meaning of life and love โค๏ธ
Not a great client experience @HP. Laptop not even 3 months old, had to be sent in 3 times for repairs with the last resulting in damage. Hours on hold with support, no client resolution process to escalate.
All about the feeling..........
95% of the time its how we make a client feel that will determine the success of either gaining or retaining the business, not the fancy product or service we represent..
I am excited to share my new venture โPercom Management Consulting โwhich is allowing me to apply my passion for the client experience combined with the importance of emotional connection.ย Every interaction leads to a reaction, most times we are in control of the outcome.
Happy new year, LOVE and LIGHT to everyone for 2021โค๏ธ My word for the year, acceptance, for all that we can and cannot control. Acceptance For all that was, is and is yet to come. ๐๐ผ
A fitting way to end 2020 After 33+ years with BMO, today is my last day before I head into the next chapter of my life journey. I am so excited for what is to come and humbled by all that has lead me to this day
Love your life, make an impact in otherโs and never be embarrassed of being an introvert, sometime the purr is more powerful than the roar.
Thanks BMO for all the amazing years.