JaNae Forshee

Cloud enthusiast. Weimaraner mom. Lifelong learner and change agent. #SaaS #Strategy #WEM #Leadership #CCTR (all views are my own)

[JaNae Forshee @JpForshee]

@CountryBoy4547 Been following you for awhile. Haven’t interacted much before. Just know, your posts have been amazing and helped me so much. Feeling blessed abs grateful

[JaNae Forshee @JpForshee]

“Holy smokes, Batman!” My dynamic duo creating all the smiles today.

[Sheila McGee-Smith @McGeeSmith]

.@johnher2010 and Greg Smith of @TDBank_US discuss the transition to @Genesys Multicloud CX, running on Microsoft @Azure. They had 4K numbers for customers to call. The goal with Genesys is a single partner, a platform that brings the entire ecosystem together. #Xperience22

[Sheila McGee-Smith @McGeeSmith]

.@Arianahuffingto, talking with @Tony_Bates71, "I really believe that this is really a once-in-a-generation opportunity to redefine how we work and to redefine productivity based on empathy."
#Xperience22

[Sheila McGee-Smith @McGeeSmith]

.@TodFamous announces @Genesys Multicloud CX Event Stream, based on @apachekafka. @PointillistView is one of the first applications to use the Event Stream. Beta testing is ongoing with other apps like @Google, @Nuance,@Adobe, and more. #Xperience22

[Sheila McGee-Smith @McGeeSmith]

.@tfamous We're powering customers to use a mix of prem and cloud consumption. One customer is a major wireless provider. They are consuming voice from their premises solution while taking innovations on digital and voice bots from Multicloud CX on @Google Cloud. #Xperience22

[Sheila McGee-Smith @McGeeSmith]

.@johnher2010 With @Genesys MultiCloud CX, we make it possible to realize the benefits of your cloud choice and get into the cloud seamlessly through migration with consistent security and performance. #Xperience22

[JaNae Forshee @JpForshee]

@Genesys #genesysmulticloud

[Dave Michels @DaveMichels]

Really impressed by @Genesys MultiCloud IWD. Simple concept, yet still highly innovative and leverages core skills (providers' and customers') (Intelligent Workload Distribution) https://t.co/F4vRsZS3qw

[Sheila McGee-Smith @McGeeSmith]

.@thomjeff Your baby, reimagined in the cloud, is one of the much touted secret weapons of @Genesys #Multicloud #CX

[Rob Hilsen @rhilsen]

And a sneak-peak at @Genesys #Experience21 with @johnher2010 and @pgreenbe https://t.co/g883eQcq8E @SylvieT @Steph_atGenesys @tfamous

[Genesys @Genesys]

The pandemic has underscored the importance of creating sustainable practices to become resilient to sudden change. Read how we’re defining the facets of #sustainability for our customers from @OlivierJouve and @johnher2010. #EarthDay https://t.co/IRHdXSApjg

[JaNae Forshee @JpForshee]

Genesys Engage now available on Azure. Supporting the right cloud, at the right pace for your business.

#genesys #azure #genesysengage #contactcenter #contactcentersolutions https://t.co/cnb1OjESpJ

[Genesys @Genesys]

In the only partnership of its kind, Genesys and @Microsoft are joining forces to power amazing customer experiences for the world’s top enterprises.

Learn more about the fully integrated, omnichannel #CX platform hosted on @Azure.

[Genesys @Genesys]

Genesys Announces Intent to Acquire Bold360 from @LogMeIn.

The combination is set to advance its Experience as a Service vision and reimagine today's transactional digital channel as personalized, predictive and proactive digital experiences. Learn more: https://t.co/lXcyQIY7a8

[JaNae Forshee @JpForshee]

Do you want to move to the cloud faster, with more flexibility, while protecting your current investment? Learn more about our Genesys Engage architecture.

[Genesys @Genesys]

In this blog, find out how 𝒕𝒉𝒓𝒆𝒆 core concepts define the direction of Genesys Engage architecture.⤵️ https://t.co/fwPEwneDDb

[Genesys @Genesys]

This blog outlines four factors on the power of a multi-cloud solution like Genesys Engage. https://t.co/s2Bf6j876p

[Genesys @Genesys]

REMINDER: Join us tomorrow, #CXDay2020, over on LinkedIn for a special #LinkedInLive to honor the people who kept customer service going when the world stopped — 𝒂𝒈𝒆𝒏𝒕𝒔. 🧡

Plus, we'll share our next #CXHeroes winner!🏆 #CXDay