So we cancelled @ShawInfo a month ago because the bill was crazy high and they weren’t willing to help. We were told we could return the equipment when the stores opened...now they tell us we have until Monday or go to collections #bullshit#disgusted#poorservice
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@Apple beyond frustrated by customer service at this point. Accusing customers of wrong doing and taking no liability for your 2 1/2 month old product is unacceptable and disgraceful for a company of your size. Thousands of complaints for the same issue. Unreal.