@Eurostar But now that I've raised the claim customer support is refusing to reimburse! Although it even states so on their website that the should reimbursed: https://t.co/chQZifwE80
#eurostardelay
So I'm having additional costs in addition to a partly ruined holiday!
@Eurostar We arrived to Paris at 14:30 pm instead of 9am, after being stuck in a tunnel without ventilation or electricity. As a result we missed the last train to next destination and had to stay overnight. We were reassured by Eurostar staff in Paris that we will be reimbursed, but after