@united how exactly do you lose an entire plane’s luggage? Flight 664 out of Las Vegas into Chicago and all of the passengers luggage is gone & nobody has a clue! I have no clothes! I want my stuff!
I do not. It was supposed to be there but never came. The customer service rep started handing out a paper with a number to call to get it delivered once they figured out where it was. Nobody knew. I left the airport because they didn’t know when it would be found!
@AmericanAir just spent over 2 hours with 5 different reps, 4 different phone numbers, last 2 were based in India to get info on miles for a hotel I booked with my AAdvantage card, from a promotion you sent me. None of them had a clue. Still no answer! #customerservicefail
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