JustCloud Help Team

We are here to help with all things Just Cloud, if you have a technical, billing or general question about our services follow us and send us a tweet!

[JustCloud Help Team @JustCloudHelp]

@spaceofandy if you drop an email to [email protected] I expect they will be able to arrange a similar discount.

[JustCloud Help Team @JustCloudHelp]

@Banktop Hi, I've just emailed you, please get back to me and I'm sure we can get backups running again.

[JustCloud Help Team @JustCloudHelp]

@Banktop can you let me know your invoice number then please?

[JustCloud Help Team @JustCloudHelp]

@Banktop Sorry to hear that, can you let me know one of your ticket numbers please?

[JustCloud Help Team @JustCloudHelp]

@Josh_Smithness Hi Josh, can you let me know the ticket number and I will get this sorted for you.

[JustCloud Help Team @JustCloudHelp]

@resmith55 Hi, if you email [email protected] or call on 1-888-320-5483 you can get your account cancelled and discuss a refund.

[JustCloud Help Team @JustCloudHelp]

@zorinlynx Sorry to hear that, can you DM me your email address and I will unsubscribe you?

[JustCloud Help Team @JustCloudHelp]

@back2dafront that's odd, we don't have a phone line for tech support. Do you have a ticket reference number so I can look into this?

[JustCloud Help Team @JustCloudHelp]

@HDemchick Howdy, I've just emailed you. Thanks for reaching out about this through Twitter. I await your reply.

[JustCloud Help Team @JustCloudHelp]

@HDemchick I'm a supervisor, do you have a ticket number so I can look into it?

[JustCloud Help Team @JustCloudHelp]

@back2dafront Tech support should be able to help, can you email [email protected] and they will be happy to take a look into it.

[JustCloud Help Team @JustCloudHelp]

@PinkShikibu Sorry we have caused such frustration, can you pop your email address on http://t.co/zUDklIHHtQ

[JustCloud Help Team @JustCloudHelp]

@NXTDS Sorry to hear this, which page are you referring to and which browser are you using? We have recently removed CAPTCHA....

[JustCloud Help Team @JustCloudHelp]

@Andrew_Peel Yep, our email address is [email protected]

[JustCloud Help Team @JustCloudHelp]

@Andrew_Peel Apologies for the delay, our email address is [email protected]

[JustCloud Help Team @JustCloudHelp]

@tomgorham Hi Tom, our Unlimited plan is not available on our business platform. With a business account you bolt-on 100GB blocks of storage

[JustCloud Help Team @JustCloudHelp]

@Andrew_Peel No luck Andrew, I've got several Andrew Peel's on my page. Can you not DM me your account email address?

[JustCloud Help Team @JustCloudHelp]

@Andrew_Peel Indeed we do, if you can let me know a ticket number or your email address I'd be happy to help.

[JustCloud Help Team @JustCloudHelp]

@Andrew_Peel Sorry to hear that, Andrew. Can you provide me a ticket number or your email address so I can investigate?

[JustCloud Help Team @JustCloudHelp]

@deepakjohn Hi, certainly. Can you confirm your ticket number please?