Kate Roberts

[National Energy Action @NEA_UKCharity]

Kate Roberts, Customer Success Manager at @switcheeltd, tells our #FuelPovertyConf about a heartbreaking case where a tenant only ever used their heating on Christmas Day because her grandchildren were visiting. Switchee data alerted the landlord of this.

[Switchee @SwitcheeLtd]

🌱 As one of the first technology companies in social housing awarded B Corp™ status, we are excited to partner with @OctopusVentures who were one of the first financial services companies to do the same.

Learn more: https://t.co/K0hxpahk2a

@BCorpUK #BCorp #Switchee

[Switchee @SwitcheeLtd]

📣We have got some exciting weekend reading for you!

@insidehousing and @SwitcheeLtd ran a survey to gather insights on how effectively they are using data to make better decisions.

Curious about the findings? https://t.co/fOO5VeppBF

#HousingProviders #InsideHousing #Switchee

[LABM Weekly @LABMmag]

At the recent @SwitcheeLtd Summit, Mayor of the West Midlands @andy4wm delivered a keynote speech calling for change to the future of #socialhousing. The event tackled key industry challenges including #fuelpoverty, #damp, #mould and #residentengagement.

https://t.co/PGnpzVg54e

[Switchee @SwitcheeLtd]

See you there!

[Kate Roberts @K8Switch]

@SCRumours @secretcinema How about a game of counting how many customers have complained about you rescheduling their arrival times and dates and you've chosen to ignore them?

[Chris Grose @Chris_Grose]

Last minute changes to the stay on possession cases. In addition to a 4 week extension, a 6 month notice period will also be introduced. This will not apply to cases such as Anti Social Behaviour, where these cases will be heard as a priority. https://t.co/YTCSAlqZxv

[Kate Roberts @K8Switch]

Looking forward to the next 12 hours of genius from Nudgestock. I've even got my own pick n mix ready! #nudgestock2020 #iffresearch

[Kate Roberts @K8Switch]

@scott_mills I wish it was you all day with the pop master. Your tunes are incredible!

[Capsticks Housing @CapsticksSH]

The Court of Appeal has dismissed an appeal by which a challenge was bought to the legality of the 90-day stay imposed on possession proceedings by CPR PD51Z. We explore the outcome and what this means for #ukhousing providers in our insight, here: https://t.co/8pQ76fcg6o

[Covid-19 Response for Key Service Providers @covid19resp]

Service users have been asking us about how we can keep providing services to our service users and the impact of #coronavirus #covid19 on staff scheduling and rotas -@cdlees has shared some thoughts on this on the website https://t.co/P8Cjst34WR

[Covid-19 Response for Key Service Providers @covid19resp]

'Lock-down: did it work, and did we do it at the right time?' @covid19resp founding member @cdlees put some thoughts to paper nearly 2 weeks ago on 12th April. Time moves fast these days, what has changed in the interim? #COVID19ResponseServiceProviders https://t.co/QpDubuTT1Q

[Kate Roberts @K8Switch]

Thank you so so much @rorysutherland for an incredible webinar. Truly enjoyed every minute of it.

[Kate Roberts @K8Switch]

Super excited for this tonight!

[Kate Roberts @K8Switch]

@CommuterClub I asked for the address a week ago. The response I got a day later was asking me to wait, not giving me the address I asked for. I didn't want to wait as I knew the money would be coming out of my account this week and it's been total silence since.

[Kate Roberts @K8Switch]

Omg @CommuterClub are the absolute worst! Firstly, they repeatedly ignore my requests to cancel my now completely useless Oyster card so that they can continue to take my money and then this morning they send out this email! 😂😂😂
#badcustomerservice #CoronavirusLockdown #co

[Kate Roberts @K8Switch]

@MoonpigUK failed to deliver a gift for my mum today. Didn't bother to let me know. I had to chase them. At a time when I cant be with my mum this really mattered. But I got a refund and a £5 credit so that makes it all ok 😡😡😢

[Richard Osman @richardosman]

I have written a poem for Mother’s Day...

[Kate Roberts @K8Switch]

@IFFResearch @KatyWilburn

[WHO/Europe @WHO_Europe]

WHO/Europe has developed a behavioural insights tool to help countries make #COVID19-related responses more relevant and actionable with rapid, flexible and cost-effective monitoring of: public knowledge, risk perception, behaviours & trust.

➡️ https://t.co/fgbUrSrzT1

[You Know! @Non_Fiction83]

@paulsinha Here’s my video @paulsinha of the governments plan