Equity Bank Kenya

Official X page for Equity Bank Kenya – Your Listening, Caring Partner. We’re here to provide customer support, share news & updates. Available 24/7

[Equity Bank Kenya @KeEquityBank]

@Eli2ke Please DM us your ID card number and the amount you were expecting. We'll check and advise better.
https://t.co/uJrto50nXT

[Hails @Eli2ke]

@KeEquityBank I don't know how to read so your guide is pointless,But answer me this,, Let's say someone transfers 10k from M-pesa to equity acc, How much should reflect on the acc, assuming his/her bal was 0.00??

[Equity Bank Kenya @KeEquityBank]

@Eli2ke Thank you for getting back.

We do not any charges on incoming deposits done from Mpesa pay bill number, 247247. The full amount as deposited will reflect on recipient's bank account.

Let's know if you need further guidance.

[Equity Bank Kenya @KeEquityBank]

@xavier_mfalme We have checked and responded to you via DM.
Please take a moment to check.

[Equity Bank Kenya @KeEquityBank]

@Eli2ke Hello @Eli2ke ,
The charge for transferring funds to an M-Pesa wallet varies depending on the transaction amount. You can view the applicable charges in our tariff guide using the link below. If you need any further clarification, please let us know.
https://t.co/3rrWYByfyi

[Equity Bank Kenya @KeEquityBank]

@BlessedSilotei Hello @BlessedSilotei, could you kindly share more details on your query? We will be glad to assist you.
https://t.co/uJrto50nXT

[Equity Bank Kenya @KeEquityBank]

Dear Member,

Due to a planned system maintenance, account to mobile wallet, pay a bill and airtime purchase services on Equity Mobile App, Equity Online for Individuals, *247#, Equitel, and Equity Online for Business will be unavailable on Wednesday, 3rd June 2026, from 11:00 PM to Thursday 4th June, 1:00 AM (EAT). All other services will remain available. We apologize for any inconvenience caused.

Please note that Equity only calls from one number: 0763 000 000. Do not engage with anyone requesting your personal banking details. Equity will never ask for your PIN, password, OTP, or card information via phone or SMS.

[Equity Bank Kenya @KeEquityBank]

@BlessedSilotei Hello there, trust you are well.
To enable us to advise you accordingly, please share more details on reversal and confirm the amount in question.
https://t.co/uJrto50nXT

[Equity Bank Kenya @KeEquityBank]

@franktundofrank Hello, we are sorry that you sent money to a wrong number. Apologies for the delayed service too. Nevertheless, we can confirm that reversal has been successfully initiated. Let us know in case you need any other assistance.

[Equity Bank Kenya @KeEquityBank]

@nick2011rono Always happy to help.

[Equity Bank Kenya @KeEquityBank]

@joewanyingi We shall have our team look into this.
Thank you for your patience while we work to resolve the issue.

[Equity Bank Kenya @KeEquityBank]

@BimbaElie83641 Hi there Elie, we engaged you extensively on DM.
Please review.

[Equity Bank Kenya @KeEquityBank]

Every whistle is an opportunity. Every game is a chance to move one step closer to our goals.

Be there. Bring the energy. Wear the red and cheer Team Equity all the way!

#TeamEquity #EquitySports #BringTheNoise #SeeYouAtTheGame

[Equity Bank Kenya @KeEquityBank]

@bizz_john Hi John, we're sorry for the trouble.
Please share your ID number via DM for further check on your profile and support.
https://t.co/uJrto50nXT

[Equity Bank Kenya @KeEquityBank]

@Kiberatweets Hello, currently, we can only reverse airtime purchase made to the Equitel network. We apologize for any inconvenience this may cause and appreciate your understanding

[Equity Bank Kenya @KeEquityBank]

@Realstevenhill7 You are most welcome. Glad that you are okay.

[Equity Bank Kenya @KeEquityBank]

@DrMumbiSeraki Hello, apologies for the long wait.
We’ve responded to your DM.
Kindly see our request, we await your swift response.

[Equity Bank Kenya @KeEquityBank]

@Realstevenhill7 Hi there Steven, everything seems okay on our end.
Kindly let us know the challenge you're experiencing for further support.

[Equity Bank Kenya @KeEquityBank]

@Uhurunomics Hi there, thank you for your kind words!
We're delighted you had a great experience at our branch. We truly appreciate your continued trust and look forward to serving you again.
Please let us know the branch you visited, we'd like to share with our team.

[Equity Bank Kenya @KeEquityBank]

@EmilioMwas @DrMumbiSeraki @PayPal Hi there, please tell us more on your experience.
We wish to make this right, we're listening.
https://t.co/uJrto50nXT