Niraj kumar

Banker

[Niraj kumar @KNiraj83]

@UC_Assist Cheated me

[Niraj kumar @KNiraj83]

I request @urbancompany to:
Reopen & investigate the complaint
Account for all removed parts
Arrange replacement or reimburse their full reasonable value
Give me a written final resolution
@urbancompany_UC

[Niraj kumar @KNiraj83]

@UC_Assist Cheated me

[Niraj kumar @KNiraj83]

@UC_Assist Cheated me

[Niraj kumar @KNiraj83]

@UC_Assist No solution provided

[Niraj kumar @KNiraj83]

@UC_Assist parts removed and not returned.

[Niraj kumar @KNiraj83]

@UC_Assist Hi, this is regarding my unresolved Urban Company washing-machine service complaint dated 15 January 2025. The UC-assigned professional removed multiple major parts from my washing machine and did not return them.
UC has paid ₹9,000, but the remaining amount/resolution is still

[Niraj kumar @KNiraj83]

@UC_Assist unclear. Customer care asked me to obtain a brand quotation and purchase the missing parts before claiming the balance.
Please reopen/escalate my complaint and provide the complaint/escalation number, breakup/basis of ₹9,000 compensation, and written resolution regarding all

[Niraj kumar @KNiraj83]

@UC_Assist No solution provided

[Niraj kumar @KNiraj83]

@UC_Assist No solution provided

[Niraj kumar @KNiraj83]

@UC_Assist parts removed and not returned.

[Niraj kumar @KNiraj83]

@UC_Assist unclear. Customer care asked me to obtain a brand quotation and purchase the missing parts before claiming the balance.
Please reopen/escalate my complaint and provide the complaint/escalation number, breakup/basis of ₹9,000 compensation, and written resolution regarding all

[Niraj kumar @KNiraj83]

@UC_Assist Hi, this is regarding my unresolved Urban Company washing-machine service complaint dated 15 January 2025. The UC-assigned professional removed multiple major parts from my washing machine and did not return them.
UC has paid ₹9,000, but the remaining amount/resolution is still

[Niraj kumar @KNiraj83]

@varunkhaitan @urbancompany_UC @Godgeez ₹9,000 payment and the remaining liability, not closure of the complaint.

[Niraj kumar @KNiraj83]

@varunkhaitan @urbancompany_UC @Godgeez replace parts removed and not returned by a professional assigned through your platform?
Please reopen this case, investigate what happened to my original parts, and either arrange their replacement or compensate their full reasonable value. I need a written explanation of the

[Niraj kumar @KNiraj83]

@varunkhaitan @urbancompany_UC @Godgeez photographs showing the removed parts.
UC has paid only ₹9,000, while the matter remains unresolved. I was subsequently asked to obtain a brand quotation and purchase the missing parts myself before claiming the balance.
Why should I arrange an estimate and spend my own money to

[Niraj kumar @KNiraj83]

@varunkhaitan @urbancompany_UC @Godgeez @urbancompany_UC @UC_Assist — Serious unresolved grievance since 15 Jan 2025.
I booked washing-machine repair through Urban Company. The UC-assigned professional removed multiple major/original parts from my machine and did not return them. I have the booking record and

[Niraj kumar @KNiraj83]

Cheating the customer
@urbancompany_UC

[Niraj kumar @KNiraj83]

This is not merely a washing-machine repair issue. My grievance is about parts removed during an Urban Company booking and not returned.
@urbancompany_UC

[Niraj kumar @KNiraj83]

Why should I first spend my own money to replace parts removed and not returned by a UC-assigned professional?
@urbancompany_UC