@GeniePointEV Thanks for replying - it has now been refunded, although I didn’t get any reply from the accounts team. Might be worth chatting to them about customer service??
@GeniePointEV tried to use one of your chargers last week, multiple failed attempts to connect, called your support number to request a refund of the money on my account, was told I had to email. Almost a week later and zero response. Not OK!
Oh @Barclays, haven’t you heard of underpromise and overdeliver? Don’t tell me something will be done in 24 hours then, when I ring to check, tell me it’ll actually be 48 🤦🏼♀️🤦🏼♀️ #wouldnthaveminded#justdontlietome