Mandla Collen Radebe

Fitness Blerd | I.T Specialist | Gamer Dad | Twitch Streamer

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica please let me know if my nearest tower is operating, I'm getting terrible internet connection almost to no end. Wilgeheuwel area

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica could you please let me know if there is an issue with the towers in my area, as i have not been able to stay connected for even 10min without constant terrible connection today

[Mandla Collen Radebe @KXNG_C0113N]

@Eskom_SA Finally see some Cosmo City ext 0 and 5 info. Thank you

[Mandla Collen Radebe @KXNG_C0113N]

@Eskom_SA Exts 0, 2, 5 and 20 aren't included?

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica Hi, please check your DM

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica Day 12 with no connectivity or terrible connectivity, and yet this has bn escalated multiple times. Almost 2 weeks with 3G quality internet and I am paying.

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica I've had terrible to no connection since last week Monday with no changes, no update and no communication unless I tweet. Almost 2 weeks and no solution.

[Mandla Collen Radebe @KXNG_C0113N]

@Fhiwa @rainSouthAfrica Still experiencing the same problem since last week Monday, and nothing resolved

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica Day 8 with terrible to no internet connection and no update or feedback from you. Download speed 2.3 mbps and upload spread of 0.2mbps is wild for what you claim to call 5G, you should be ashamed of yourselves. Rain3G

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica Hi, could you please check your DM, I sent a response.

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica 1 week with terrible to no connection up until this point. From towers being down, to towers being up and not reaching their level of performance, to my router being the issue, and towers being down again, to still no solution. What's next?

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica Hi, Please check your DM, i responded.

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica Please check your DM, i responded.

[Mandla Collen Radebe @KXNG_C0113N]

@MarcAJoubert @rainSouthAfrica I believe that to be the case. It honestly seems like we're paying for their staff to earn a salary to sit and do nothing, while we dnt even get the service delivery of what we actually pay them for. All we get is an apology and a pointless phone call, just for formailities.

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica Could I please get an update on my connection to the towers in the area being down. I've had minimal to no connection for almost 7 days, and every time an agent calls, it's a different story.

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica Thank you, but I'd still like the name of the Agent that assisted me

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica on a -96dBm Signal Strength, this has to be one of the worst customer services you've provided for what I have to pay for.

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica Could you please DM the name of the Agent who assisted me and rudely hung up on me because they weren't getting their way.

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica Good Day, please check your DM, this cannot still be an issue on a weekend

[Mandla Collen Radebe @KXNG_C0113N]

@rainSouthAfrica Good Day, please check your DM