@astoundconnects My account shows a $0 balance in your system, but I was charged $16.48. Can you explain what this charge is for and refund it if it's an error? Happy to DM my account details.
@AzureSupport@Microsoft365 Day 22 of M365 tenant lockout. MS DP team called yesterday and asked me to sign in — IMPOSSIBLE because a Conditional Access policy (Error 530003) blocks ALL sign-ins. Fix is a backend CA policy removal, not a password reset. Please escalate.
Day 18 without access to our own Microsoft 365 tenant. Slow and painful progress — multiple support teams, DNS verifications, ticket transfers, and still waiting. Small business, zero downtime tolerance, and yet here we are. @MicrosoftHelps@Microsoft365
Requested a domain transfer from @GoDaddy July 23. Confirmed "complete" July 24. 16 days later, three teams — including the CEO's office — gave three contradictory answers on whether it's done. Business email locked out the entire time. @GoDaddyHelp
My domain registrar confirmed a Microsoft 365 migration "complete" July 24th. 17 days later, they never released my domain from their Microsoft partner system. Business email locked out 2 weeks. Their fix? "Contact Microsoft." Microsoft says only they can do it. @GoDaddy
@AzureSupport@Microsoft365 Evaluating M365 Business Premium for CMMC 2.0 — was ready to buy. CA policy locked out sole Global Admin. Support silent 8 days. Ticket #2607280040010632. Do trial tenants just get deprioritized? Is this how MS treats future DoD customers?
Conditional Access policy locked out the sole Global Admin. Data Protection Team assigned an agent who scheduled a call, no-showed, and went silent. That was 4 days ago. We have a production tenant with real users and real data sitting inaccessible. This needs a supervisor.
Day 7 locked out of our @Microsoft365 tenant. Two open tickets (#2607280040010632, #2607300040000093). Assigned agent missed callback 7/31 — zero response since. DMs ignored. Phone lines dead. Q&A posts unanswered. One week, no access, no help. @AzureSupport@MicrosoftHelps
Day 5: Still locked out of my M365 tenant. Conditional Access policy blocking all cloud apps. Two tickets open (#2607280040010632, #2607300040000093). Scheduled callback — no-show. No follow-up. Five days, zero access. @MicrosoftHelps@AzureSupport@Microsoft365
Day 4: Still locked out of my M365 tenant. @MicrosoftHelps@AzureSupport@Microsoft365 Two tickets open (#2607280040010632, #2607300040000093). Scheduled DPT call today — no-show. Need MFA reset + Temporary Access Pass. One-person business, 4 days no access. Please escalate.
Day 3: Still locked out of my own M365 tenant. Conditional Access policy killed everything — email, files, all cloud apps. Zero access. Ticket #2607280040010632. Small business dead in the water. Three days. No resolution. @MicrosoftHelps
@AzureSupport@Microsoft365 M365 Business Premium tenant locked out — Conditional Access policy misconfiguration. Sole admin blocked. Ticket #2607280040010632. Business-critical emails inaccessible. Need Data Protection Team escalation.
@MicrosoftHelps Hi, I previously messaged from another account regarding ticket #2607280040010632. Sole Global Admin locked out of M365 tenant (f8cdef31a31e-4b4a-93e4-5f571e91255a) by CA policy. Both my tenant emails are now inaccessible. Requesting Sev A escalation.
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