Kari Conner | Tangem

Senior Software Engineer. Head of Communications. Developer @ Tangem

[Kari Conner | Tangem @KariConnerr]

The only crypto wallet you’ll ever need.

[Kari Conner | Tangem @KariConnerr]

Hi @HaterVader777, I understand your concern about your NACHO token no longer appearing in your Tangem wallet. Please follow me back and send me a DM so I can help you check the issue and guide you through the Updating and sync steps.

[Kari Conner | Tangem @KariConnerr]

Hi @ECybotron37830, thanks for your question. We understand you’re asking about Verge (XVG) support on Tangem. Please follow me back and send me a DM so we can provide more information and help you check your wallet support options.

[Kari Conner | Tangem @KariConnerr]

Has your issue been resolved?

[NOT TREVOR @FUZZY_TREVOR]

@Blu3panda589 How do i get so called shx

[Kari Conner | Tangem @KariConnerr]

Hi. What issue are you experiencing?

[Kari Conner | Tangem @KariConnerr]

@ronywize32 Sorry you’re having trouble selling your tokens through Tangem. Please send me a DM with the names of the two tokens and the error you’re seeing, and I’ll help you troubleshoot the issue.

[Kari Conner | Tangem @KariConnerr]

@miguel_el_duro Sorry you’ve been waiting this long without a resolution. Please send me a DM with your case/order details and I’ll help look into the defective card issue further.

[Kari Conner | Tangem @KariConnerr]

@NathanPark48088 Correct, standard Tangem cards aren’t the same as the Xaman-compatible cards designed for Xaman. If you’re unsure which card you need, send me a DM and I’ll help you confirm the compatible option.

[Kari Conner | Tangem @KariConnerr]

@sheklemec Sorry you’re experiencing this. If the receiving address matches your login wallet but NFT #3793 still isn’t appearing, it may be an indexing/display issue. Please send me a DM with the NFT and wallet address details so I can help look into it further.

[Kari Conner | Tangem @KariConnerr]

You need to manually sync and update your Tangem wallet to keep it updated

[🇧🇸 j. j u l e s 🇭🇹 @3j0j5]

@AngelofYHVH @Ira_USAstrong So, if held in Tangem Wallet, the update is automatic?

[Kari Conner | Tangem @KariConnerr]

Yes. It does safe for Kaspa

[Osman-KASPA TR DE @NamsoNidyapa]

@Tangem is tangem safe for kaspa?

[Kari Conner | Tangem @KariConnerr]

@art_of_mining Sorry for the inconvenience with Cardano native staking. Please send me a DM with your Tangem app version and details of what you’re seeing, and I’ll help you look into it further.

[Kari Conner | Tangem @KariConnerr]

We understand your concern. If the tokens are still on-chain, the display issue does not necessarily mean they’re lost. Please DM us with your wallet details and we’ll help you check.

[Matthew Fleckenstein @MatthewFlecken7]

@NachotheKat I have 13 different KRC 20 tokens including Nacho, which I minted and never sold, on Tangem Wallet. All are blacked out and will not open. This is related to the current issue correct? This information will return to my tangent wallet?

[Kari Conner | Tangem @KariConnerr]

Yes, let me know if you need further assistance

[Kari Conner | Tangem @KariConnerr]

Hi, you need to sync and update your Tangem. Send DM and I can assist you further

[Kari Conner | Tangem @KariConnerr]

Yes, your KAS should remain secure on a Tangem hardware wallet. Please ensure your Tangem app is updated and never share your backup details. Send DM if you need further assistance.

[416gogetta @416gogetta]

@thekaspaonion @Tangem So is my Kaspa safe on Tangem?

[Kari Conner | Tangem @KariConnerr]

Yes, portfolio sync delays can happen. Make sure your Tangem wallet app is updated to the latest version. If it’s still not updating, DM us and we’ll assist.

[Hassan @Hassan8387]

Anyone there who is experiencing Tangem wallet not updating the portfolio for hours?

[المهـــآ @tgfh6590]

أشتقت لك ياساكن القبر وينك اشتقت لك قلبي تقطع من الشوق

[المهـــآ @tgfh6590]

بغد منتصف الليل
تعود لي ذكريات
تطاردني فى صحوتي
واغفاءة جفني
وبعض من اشتياق
لمن أحن الى رؤيته