@WanderLustLukas@AlaskaAir They are doing just as great a job on today's SEA to MIA flight. Shout out to Tara, who helped me get my bag checked with minutes to spare.
"I’ve gone through a lot of soul-searching...I've come to see that we have many more difficulties ahead and some of the old optimism was a little superficial and now it must be tempered with a solid realism...the realistic fact is that we still have a long, long way to go."
"I must confess that that dream that I had that day has in many points turned into a nightmare. Now I’m not one to lose hope. I keep on hoping. I still have faith in the future. But I’ve had to analyze many things over the last few years and I would say over the last few months."