@Jonekyoma@UCC_Official It will take a concerted effort of experts in law , electronic communications services regulation, consumer protection etc to make any attempt to stop this menace succeed! But who can assemble such a team?
The abuse of the rights, and mental health of consumers of mobile phone services under the watchful, permissive and enabling "oversight" of @UCC_Official continues unabated.
As soon as someone sends you money on your phone, the confirmation message of that evil network @Airtel_Ug also comes with another SPAM suggesting that you buy one product of theirs or another.
How can such a tactic even be lawful and permitted!! And no one in @UCC_Official knows that this is going on? And most of these tactics are calculated to catch the most vulnerable users. security guards, waiters and waitressess etc
For contrast, for example, the Employment Act forbids the payment of people's salaries in a bar to protect them from such predatory practices. Moreover here are companies that have an overwhelming bargainig power over the comsumer.
The trillions these telecom companies rake in and of which they give a perecentage to the regulator, are built on the calculated, dismissive exploitation of vulnerable consumers long thrown to the wolves by the regulator who is supposed to protect them.
SPAM texts from mobile telephone companies, which was once successfully curbed, has now become an open license for a market-perfect duopoly in the new enabling rather than regulatory environment at UCC.
Every time you call someone whose phone is off, you are guaranteed to receive unwanted SPAM that the phone is now available.
They have the temerity to frame this intrusion as a "favor," placing the predatory burden on the consumer to figure out how to opt out, rather than requiring consent to opt in. Opting out requires like 6 steps but the abuse is automatic.
For your own mental health my advice is: default to calling people on WhatsApp and leave these unethical networks for only when the devil cannot be avoided.
Lawyers who are looking for work, we have not done enough consumer protection litigation and the abusers are hiding in plain sight. Our courts should be registering like 100 suits daily.
@ucpaUG@mtic_uganda@ConsumerUCC@UCC_Official@ConsentUganda@mtnug I would include complaints about perceived internet data bundles over shortchanging as one of the most common complaints not just in Uganda but in "mobile first" Africa where volume-based internet is $10B business. Attempts to regulate this trade have been ignore for too long
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq
Please encourage participants to actively use this pilot tool developed by the Uganda Institution of Professional Engineers at my request. It is hoped that the results will help UEDCL to improve consumer service.
https://t.co/UuV5cE3pbq