Kate Amelia Howard

[Kate Amelia Howard @KateHoward01]

@marksandspencer Thank you, I have messaged

[Kate Amelia Howard @KateHoward01]

@marksandspencer I’ve received my online click and collect order but one of the tops has stains on it.
It’s no longer in stock and I don’t want to risk taking the tags off and trying to remove the stains if they won’t come out. Please can you advise what can be done?

[Kate Amelia Howard @KateHoward01]

I’ve never known service like this from any provider before! Why is it impossible to get support on for ongoing connection issues. Yet when I asked how much it was to exit my contract early I had an immediate response!

[Kate Amelia Howard @KateHoward01]

@youfibre been trying to get tech support since Monday. Messaged through the app, tried calling and raised 3 tickets.
I’ve had one response on the app, on Wednesday, asking me to let them know when I’ve logged into the router interface and then nothing again since.

[Kate Amelia Howard @KateHoward01]

@BootsHelp hi, my boots parenting club has been stuck on the same offers since my baby was a newborn. He is now almost 7 months old and it is still offering free size 0/1 nappies. I believe there should’ve been offers triggered now for free Ella’s kitchen book?

[Kate Amelia Howard @KateHoward01]

@waitrose Onto my 7th week with no vouchers now, why have these been stopped?

[Kate Amelia Howard @KateHoward01]

@waitrose second week of no personalised or complimentary vouchers to use! Have you stopped issuing these?

[Kate Amelia Howard @KateHoward01]

@marksandspencer Thank you, I have sent a DM

[Kate Amelia Howard @KateHoward01]

@marksandspencer can you please provide me with an email address so I can raise a complaint regarding a return. I’m not able to sit on the phone to call and this is the only option available on your website

[Kate Amelia Howard @KateHoward01]

Interested in your products. Why can’t you remove our address from your cold calling list!

[Kate Amelia Howard @KateHoward01]

@youfibre what is it going to take to stop your sales reps from cold calling on our door once a week and it’s always in the evening. Tonight was actually quite early for them, usually they manage to wake up our children with how late they knock! Sick of telling them we aren’t

[Kate Amelia Howard @KateHoward01]

@HelpAtGeorge

[Kate Amelia Howard @KateHoward01]

@HelpAtGeorge Hi, I have sent a DM regarding an order that hasn’t arrived for collection

[Kate Amelia Howard @KateHoward01]

@Georgeatasda

[Kate Amelia Howard @KateHoward01]

@HelpAtGeorge hi, I’m having issues creating an online return. It isn’t recognising the information I’m providing for some reason. Please can you assist?

[Kate Amelia Howard @KateHoward01]

@BootsHelp hi, I’ve emailed twice since 16th July regarding the parenting club not working for me. All the offers have disappeared from my advantage card app.
I’m not receiving any responses, please could someone help?

[Kate Amelia Howard @KateHoward01]

For Fathers Day. I have never experienced delays, usually click and collect arrives early so really disappointed with this

[Kate Amelia Howard @KateHoward01]

@marksandspencer are you able to assist with letting me know when an order will be arriving for click and collect please? Was due to come in today but been emailed saying it is delayed, with no indication of when it will arrive. It is a Father’s Day present, so likely no present

[Kate Amelia Howard @KateHoward01]

@leecartwright94 🤣 exactly what I’ve been saying

[Kate Amelia Howard @KateHoward01]

@borabitchess I don’t think it will ☹️