Kate Spaulding

librarian, writer, retired ballerina, pro-Oxford comma, brownie bowl licker. All opinions my own.

[Kate Spaulding @KateMSpaulding]

Truth. #LibrariesMatter #LibrariesTransform #LibrariansRock

[Kate Spaulding @KateMSpaulding]

@ring I am getting spun in circles trying to update account with new phone number. I've sent a DM hoping for some help :)

[Kate Spaulding @KateMSpaulding]

@British_Airways I am a silver member, but my husband is not. We are traveling together tomorrow from Heathrow. Can he come into fast track with me?

[Kate Spaulding @KateMSpaulding]

@sainsburys I just received my delivery order and am missing two items. How can I request a refund?

[Kate Spaulding @KateMSpaulding]

@Icelandair good afternoon. I would like to request a vegan meal for my flight next week, but there doesn't seem to be a way to do it on the website. Can you help?

[Kate Spaulding @KateMSpaulding]

@sainsburys I got charged for delivery despite having an active delivery pass and passing the 40 GBP threshold for free delivery. How can I get the delivery cost refunded?

[Kate Spaulding @KateMSpaulding]

@Delaware_DHSS will there be another one this Friday? 🤞

[Kate Spaulding @KateMSpaulding]

@NL_Times I'm confused. The flu shot group (last eligible group of preexisting conditions) is supposed to be able to get vaccinated starting the first week of May. What group are you talking about here? https://t.co/l7G3qVBX8g

[Kate Spaulding @KateMSpaulding]

@nprpolitics I love the politics pod and everyone on it, but I was really frustrated by this interview. @DaviSusan, why didn't you push back at all? Why is passing covid relief through reconciliation a terrible idea but a tax bill to help the rich that cost trillions was fine?

[Kate Spaulding @KateMSpaulding]

@KamalaHarris @CoryBooker @JoeBiden @ewarren @SenFeinstein @SenateDems @SenSchumer why aren't we screaming from the hilltops that Covid-19 is now a pre-existing condition? It's a disease that lingers and complicates and nearly 8 MILLION Americans have tested positive

[Kamala Harris @KamalaHarris]

Three years ago today, Trump signed an executive order undercutting the Affordable Care Act.

Today, he’s in court trying to get rid of the ACA and its protections for people with pre-existing conditions—and rushing through a Supreme Court justice who will help ensure that.

[Kate Spaulding @KateMSpaulding]

Also, I checked 4 neighbors’ last night. There was no postcard in e mail slot telling me where it was delivered instead

[Kate Spaulding @KateMSpaulding]

@Coolblue_NL hi there. Not sure if you’re still here tonight? My package says delivered but I don’t know where it is. The delivery address entered is correct, and we were here all day. Order 44544130

[Kate Spaulding @KateMSpaulding]

@AirbnbHelp I'm so perplexed. I canceled a reservation in March and the cleaning fee was refunded. Today I noticed it was re-billed to my credit card. I don't understand, and I can't figure out who I should even be contacting. Help, please!

[Kate Spaulding @KateMSpaulding]

@KLM good morning. I just wanted to send a friendly nudge. I'm sure you are crazy busy! I sent a DM yesterday- I'm trying to figure out how to use the option to get a voucher for my flights tomorrow instead of rescheduling and couldn't figure out on the website. Can you help?

[Kate Spaulding @KateMSpaulding]

@AskTSA can I carry on a pincushion?

[Kate Spaulding @KateMSpaulding]

@PNCBank_Help Thanks! Can you help me find the live chat in online banking? I don’t see a pop up nor do I see it under Customer Service>Contact

[Kate Spaulding @KateMSpaulding]

@PNCBank_Help is there a way of adding an additional account owner to a checking account online? or do I need to go into a branch?

[Kate Spaulding @KateMSpaulding]

And/or could I do it over the phone? Or authorize it over the phone and then have the new account owner go into a branch?

[Kate Spaulding @KateMSpaulding]

@DrBronner ha ok good to know, thanks

[Kate Spaulding @KateMSpaulding]

Q for @DrBronner or anyone else- I use the liquid mixed with water for a foaming hand soap, but my last batch has separated. Is there a fix? Or a way to keep it from happening again? thanks!

[Kate Spaulding @KateMSpaulding]

@DrBronner we definitely have hard water, so that makes sense. Would adding a splash of vinegar help do you think?