@TUIUK@TUIGroup still heard nothing back about this!!!! How can you ignore this?? We shouldn’t have to wait 28 days between emails. I’m loathed to spend hours waiting on the phone paying more towards TUI.
@TUIUK@TUIUKcares such a disappointing response to our complaint!Heard nothing & have to wait on the phone for 45 mins.Need to speak to the complaints manager ASAP!Sick of this!Not heard back in 28 days like they claim!Fuming again,received a cheque with a laughable amount in!
@TUIUKcares@TUIUK[email protected]. We filled in a complaints form and I’ve phoned customer services and an agent for their advice too and heard nothing back. I understand it’s 28 days but I don’t think this is acceptable in our case.
@TUIUKcares@TUIUK we’ve complained about our holiday a week ago and then called you guys and told to email another email and still heard nothing a week on!!! Fuming
@TUIUK we’ve complained about our holiday a week ago and then called you guys and told to email another email and still heard nothing a week on!!! Fuming