@articture My order is being reported as delivered to ‘someone else’ yet it hasn’t arrived yet. Please can you help? I have struggled to get in contact with you and this is concerning!
@dhlexpressuk I received notification yesterday that my parcel was delivered to someone else with no name given and none of my neighbours have it. Nobody has been able to help over the phone and each time I call I’m given a different answer and number to call. Can you please help
@ASOS_HeretoHelp I have DM’d you, emailed you, sat on chat 3 days in a row with NO RESPONSE and messaged you on Facebook. WHEN will you reply to me? This is the worst customer service I have ever experienced from you. My order has been missing for day’s and you haven’t replied!
@Danetti you have delivered my Amalfi Bed with no assembly instructions and now I cannot build it in time for my moving date. Can someone get back to me ASAP please. Thanks
@AXPARIS I have received a gift note instead of a refund for an item returned WITHIN 14 days with no explanation?!? I do not want a gift note as I won’t be ordering anything from AXParis again. When will I receive my refund? This is a terrible service!