Kathleen Walters

[Kathleen Walters @KathleenWa20813]

@TUIUK what the hell!!! Sat on flight 538 that should’ve taken off at 9am from BHX with no explanation as to why we are just sitting here 55min later!!Very rude air steward with bleached bob that looks you up and down like you are something she stood insays wait for announcement

[The Anfield Buzz @TheAnfieldBuzz]

This is the most emotional video I’ve seen all day.

Our fans outside Anfield singing the Jota chant in harmony 💔💔💔

Such a heartwarming moment captured by @alexgildeatrott.

[Sammie @Lfc_samie]

Rest easy champ 🕊️

[Kathleen Walters @KathleenWa20813]

@TUIUK I have sent you a DM im still waiting on a way to address your company direct via email or postal address incompetent and irresponsible way to run a company no customer service responsibility @TUIUK @TUIUK_Claims0 @UK_CAA #elexeimordashov #onderolimited

[Kathleen Walters @KathleenWa20813]

@TUIUK how are you a company with no form of customer service or complaints system? Absolutely disgusting company to take money from people then disregard them as they don’t matter!! @ATOLprotected @ABTAtravel @AirlineDispute

[Kathleen Walters @KathleenWa20813]

@TUIUK I have spent £9000 in the last 12 months with tui, and recently booked another holiday with you for £3000, tried to speak to a manager to be told point blank by your call centre NO! to make a complaint I have to wait until September after my holiday! Absolutely shocking @TUIUK

[Kathleen Walters @KathleenWa20813]

@TUIUK Can you provide me with an email address and a postal address for your company to put my complaint in writing? My complaint is nothing to do with a holiday I haven’t taken yet but in the way I have been treated by the company and the way I have been spoken to on the phone @TUIUK