Katrina Cramer

School librarian, corgi lover, reluctant cat owner, mom

[Katrina Cramer @KatrinaCramer]

@Outlook We need journalist to start writing about how users still can’t access their email accounts. Did your AI delete us? This is ridiculous.

[Katrina Cramer @KatrinaCramer]

@DaTwace @MicrosoftHelps Were you ever able to log in?

[Katrina Cramer @KatrinaCramer]

@MicrosoftHelps @_vix_x Still locked out and the phone verification does not work

[Katrina Cramer @KatrinaCramer]

@thookunfiltered @mandydavies54 Mine is also still down.

[Katrina Cramer @KatrinaCramer]

@LHearns2 @GemMcKing @MSFT365Status @MicrosoftHelps Me either. It wouldn’t let me do the phone number verification

[Katrina Cramer @KatrinaCramer]

@Msft365Insider Just logging in. Outlook and Hotmail users haven’t been able to log in for two days. Endless verification loop that does nothing.

[Katrina Cramer @KatrinaCramer]

@MicrosoftHelps Is this a reference to whatever update you did to outlook/hotmail that broke it?

[Katrina Cramer @KatrinaCramer]

@MSFT365Status Why haven’t you updated the status that this is still not working?

[Katrina Cramer @KatrinaCramer]

@MicrosoftHelps I have a great idea. Just unblock all the email accounts you’ve blocked today from this whole fiasco.

[Katrina Cramer @KatrinaCramer]

@CoppersMama @MicrosoftHelps Did they ever help you? I sent a dm and it was just their help page. 🙄

[Katrina Cramer @KatrinaCramer]

@MicrosoftHelps @MicrosoftHelps please help with my email account. It’s still not working and the phone number code verification is unavailable.

[Katrina Cramer @KatrinaCramer]

@MicrosoftHelps @_xnicoo Can you fix mine too!

[Katrina Cramer @KatrinaCramer]

@Outlook Is this what broke Hotmail? I assure you Hotmail users are not seeking AI solutions for email.

[Katrina Cramer @KatrinaCramer]

@DebraMcGuire72 @MicrosoftHelps Same here

[Katrina Cramer @KatrinaCramer]

@MicrosoftHelps Still can’t get into my email. We are Hotmail users do you really think we care about adding new email features?

[Katrina Cramer @KatrinaCramer]

@brockscrocs @MicrosoftHelps Same here. And then they just keep saying it’s fixed.

[Katrina Cramer @KatrinaCramer]

@MSFT365Status Still can’t log in. Can send codes to my phone. Says password is incorrect that isn’t. Please stop gaslighting us.

[Katrina Cramer @KatrinaCramer]

@MSFT365Status The phone number verification isn’t working now

[Katrina Cramer @KatrinaCramer]

@lou_and_han @MSFT365Status Same here