@virginmedia another day with no internet. Tuesday and Wednesday last week and now today, but as it’s not 48 hours straight I’m assuming no compensation! It’s now saying it’s a problem with my hub, but multiple people in the area have no internet either. When will it be back on?
@InPostUK I sent a parcel which wasn’t collected in time so it said it is being sent back to me. Tracking says delivered back to sender but I haven’t received a code to collect it. I have emailed but had no response
@virginmedia Ok thank you. Is my IP address linked to the router or my internet service from you? Ie if I got a new router would the ip change or do I need to cancel and start my internet service again?
@virginmedia hello, could you please tell me how I go about changing my IP address? We are currently being subjected to ddos attacks (my partner is a full time streamer and his IP has been leaked)
We have rang customer services twice but they were unable to help
Thanks in advance
@virginmedia How frequently do they change though because we’ve had the same one since we installed virgin..
We have tried rebooting the hub but that hasn’t worked
I guess we will have to cancel virgin then as we cannot have our internet being cut out every hour
Thanks for your response
@iCabbi hello just wondering if you’re experiencing a problem with the iCabbi app for iPhone users? App isn’t working properly and isn’t on the App Store