Sara Cohen

[Sara Cohen @KealohaCohen]

https://t.co/XCU5yT1Aeb @USAA

[Sara Cohen @KealohaCohen]

.@USAA you went out of your way to find a reason to deny our claim when our house was destroyed by negligent demolition of the adjacent property. Paid premiums for decades, only to be left with no home, no help, & no means to begin again. @USAA_help #badfaith #falseadvertising

[Sara Cohen @KealohaCohen]

.@USAA we’ve been customers for decades. Our house was destroyed by faulty demolition of a property attached to ours. You denied our claim leaving my family w/o insurance protection to help us while we fight the developer and also find a place to live. You do not protect families

[Sara Cohen @KealohaCohen]

.@USAA it is a disgrace that you strung us along & still denied our claim. My family is left without a home & without insurance protection to help get us back into it. No one should use your company for anything, ever. Your claims about protecting veterans & families are false.

[Sara Cohen @KealohaCohen]

.@USAA_help appreciate the reminder to pay my premium this month. Help my family. We were evacuated from our home 3months ago after faulty demolition of the attached structure. You denied our claim. We appealed to you, asking you to reconsider and read our engineer report. Help!

[Sara Cohen @KealohaCohen]

@byJenAMiller @USAA @USAA_help Exactly. They are insured. Subrogation would be a non-issue and the neighboring property’s fault is without question. This is @USAA not doing right by us.

[Sara Cohen @KealohaCohen]

@USAA I continue to pay my monthly premiums while you take your time reconsidering our claim. We were forced to leave our home because it’s unsafe. You denied us once & it’s been >1 month since we asked you to reconsider. I have 2 kids and a blind husband. Help us. @USAA_help

[Sara Cohen @KealohaCohen]

.@USAA I continue to pay my monthly premiums while you take your time reconsidering our claim. We were forced to leave our home because it’s unsafe. You denied us once & it’s been >1 month since we asked you to reconsider. I have 2 kids and a blind husband. Help us. @USAA_help

[Sara Cohen @KealohaCohen]

@USAA my family continues to wait, wondering if you’ll help us after faulty demolition of the property next to us left our home unsafe to live in. It’s been 2.5 weeks since we resent you our engineer report. Your denial of our claim is outrageous & unreasonable. @USAA_help

[Sara Cohen @KealohaCohen]

@USAA_help Sara Kealoha Cohen on FB and @kealohacohen on IG

[Sara Cohen @KealohaCohen]

@USAA waiting for a response about your refusal to help when our home was made unsafe by negligent demolition of the adjacent property. Customers for 18 years and this is how we are treated! We were evacuated with our 2 kids, our belongings are still in our home. Do better @USAA

[Sara Cohen @KealohaCohen]

@USAA_help I tried that already and got no response. I DMd my information to you on Instagram and Facebook.

[Sara Cohen @KealohaCohen]

I was emailed a reminder that my @USAA premium is due on June 21st. I am disgusted and appalled.

[Sara Cohen @KealohaCohen]

We built our house 18 years ago & have been insured by @USAA since. We’ve paid our premiums for all of these years even when the prices increased. Good insurance is worth it. Our house was damaged by negligent demolition of the home attached to ours but I was comforted by

[Sara Cohen @KealohaCohen]

all about this. @USAA is denying us and refusing to accept our appeal. They could care less that an entire family is left with an uninhabitable home and all of their belongings still inside, despite having paid for protection for almost 2 decades.

[Sara Cohen @KealohaCohen]

@Expedia @Expedia the coupon is worthless and we want a refund. The property said it was up to you and you refuse to help us get our money back for a terrible stay that was cut short and had none of what was advertised on your site available to us: no hot water, no restaurant, no A/C etc.

[Sara Cohen @KealohaCohen]

@Expedia refuses to do anything about the terrible conditions we experienced at a resort advertised end booked through them. No compensation, no concern for our experience, they should be ashamed. A nurse trying get away with her family during a pandemic was a disaster.