Keeley Smith

[Keeley Smith @Kee7676]

@ClevedonTownFC Classic Seasiders

[Keeley Smith @Kee7676]

@ClevedonTownFC Well done @SolKent11 👏👏

[Keeley Smith @Kee7676]

@sarah34414765 No, they have been shocking. It has resulted in my sons insurance quote by another provider going from 600-1200 because we are in his policy as named drivers (and have no claim fault note on our file!)

[Keeley Smith @Kee7676]

Please can you advise me exactly what I should do @gogirlinsurance @SabreInsurance I have a damaged car, which you are aware of and have asked me to contact you as soon as you are able to arrange collection. All of your phone lines are unavailable and have been for over 24 hours

[Keeley Smith @Kee7676]

@VodafoneUK As already stated we would appreciate a call to discuss our dissatisfaction with @VodafoneUK

[Keeley Smith @Kee7676]

Still waiting for my call @VodafoneUK
Appalling customer service. When does under warranty not mean under warranty, when it’s with Vodafone! I am very disappointed

[Vodafone UK @VodafoneUK]

Get iPhone 15 Pro and save £268 in our Big Winter Sale. Hurry, ends 30 January. (Save £52 on device + £216 on airtime)

[Keeley Smith @Kee7676]

@VodafoneUK If someone from Vodafone would bother to call and talk to us we will happily explain what appalling lack of support we have received. If you check your records I was asked this morning for name and number, which we did

[Keeley Smith @Kee7676]

Please do not try and fob me off @VodafoneUK if you ask for name and number then call, do not send a rubbish generic message which is no help whatsoever

[Keeley Smith @Kee7676]

@VodafoneUK please advise?

[Keeley Smith @Kee7676]

Scandalous company. Despite being within warranty they claim that a screen not working correctly is due to damage we caused! Interesting that a colleague in one of your shops stated on form that condition was as new. We asked for breakdown of findings after Vodafone apparently

[Vodafone UK @VodafoneUK]

Get unlimited 5G data for only £16.50pm with your first six months half price in our Big Winter Sale. Then £33pm. Hurry, ends 30 January.

[Keeley Smith @Kee7676]

Do the right thing @VodafoneUK and repair or replace as you should. We’ve been with you for years! We always look after our phones, if we had dropped it etc we would have held our hands up but that is not the case

[Keeley Smith @Kee7676]

We still have a year left on the warranty and as the photo shows this phone has no obvious physical damage and has been in a case from the beginning.
Despite yellow arrows on screen I can still see no damage we have caused.

[Keeley Smith @Kee7676]

When we requested a report of damage they responded ‘cannot provide report as we weren’t able to assess the device due to physical damage on the screen’
We have asked if that’s the case where does the £386 figure come from and as yet no response!

[Keeley Smith @Kee7676]

Examined the phone. As they just returned the phone with 2 mini stickers on showing damage to screen (there is no damage) and stating the cost to repair would be £386! Very specific

[Keeley Smith @Kee7676]

@VodafoneUK you are an absolute disgrace. The screen on our Samsung Flip 3 started failing so we went to one of your shops. Colleague was excellent but bemused as in his words there was no obvious damage that could have caused the screen to play up

[Keeley Smith @Kee7676]

@ClevedonTownFC Well done Henry

[Keeley Smith @Kee7676]

@NCHealthClinic @CptScarletSIG Happy Birthday Maz xxx

[Keeley Smith @Kee7676]

@PortisheadTown @easty2107 Good luck Easty. You will be missed x

[Keeley Smith @Kee7676]

@ClevedonTownFC Well done Syd Camper! 👏👏