@Qantas Your employees don’t know the benefits of the one world program. I was overcharged for a 2nd bag and not allowed to select a preferred seat as a Sapphire member. I spent an hour on a call showing them the benefits which they could finally see, but still not accommodate me
@RoamBurgers I usually love my orders but tonight’s delivery was a huge miss. About half the amount of fries that usually come and buried in so much parsley I couldn’t taste them. Also, burger was overcooked and missing every topping I ordered. 😢
@united booked a 777 SFO to EWR. You changed to 757 (hate them). Frustrating you won’t let me switch to a different wide body same day/route without massive fare difference. I get last minute swaps but my flight is months from now. It’s not customer focused
@JetBlue i asked miles to be credited to AA before the divorce was announced. I ensured my reservation had the AA # attached in time. B6 made error. credited my B6 account and are telling me there is nothing they can do even though I have proof.
@JetBlue total fail. Changed planes. Lost my mint studio. Why wouldn’t you at least put people who paid for studio in a single throne seat. No notice. I switched to this flight to try the new equipment. You’ve knows at least since the plane flew here from New York. Why no notice
@ViatorTravel you have failed to provide me with $63 in Viator rewards I earned. Customer service sends me in circles. I earned them and they have not been put in my account to use. Why can’t anyone figure this out? Total fraud.
@HyattConcierge I was informed that I cannot apply a SUA to my res at Thompson Central Park because they don’t accept them. This property is not listed as an exclusion in the WOH T&Cs. Please update T&C. Not fair to make stuff up as you go.
@thompsonhotels I was informed that I cannot apply a Suite upgrade award to my res at Thompson Central Park because they don’t accept them. This property is not listed as an exclusion in the WOH Terms & Conditions. Please have Hyatt update. #frustrated
@CloverSonoma I regularly purchase your cottage cheese. Five times in the last few months it has been rotten upon opening & before expiration date. It was moldy twice. Shredded cheese went moldy after a week open. Emailed you but no reply. Do you have customer service?
@gopuff your app doesn’t work. Tried to use a 20% off code. Says I’ve used it. I haven’t. Support chat and phone says I haven’t and it should work but they can’t do anything about it. Why have support if they can’t give a simple refund on the back end#fail