Hey @loveholidays is there any reason why two weeks have passed since I asked you to amend my holiday due to the middle east conflict and absolutely nothing has been resolved?
@Neverland126@currys Sorry to hear that, I hope you get it sorted. I'll never shop at @currys again, the customer service is the most shocking I've experienced. Good luck
@Neverland126@currys This happened to me and @currys were appalling. In the end I did a charge back with my bank who refunded the money to me and they raised a dispute directly with currys. I think you have to wait a couple of weeks before you can do this but contact the bank if currys don't help
@snappyscrappy@currys Call your bank and ask for a charge back. They might be able to refund the money and then raise a dispute with @currys to get it back from them. I did it last week and the bank refunded me within 45 mins. Good luck!
@Alextarchitect@currys I think you have to wait 14 days from the date money taken but then try doing a charge back with your bank if you get nowhere with currys. The bank can refund the money and then raise a dispute directly with @currys I did it and the bank refunded the money within 45 mins
@hurst40@currys Don't waste your time with @currys. Contact your bank and ask for a charge back. They might be able to refund the money to you and raise a dispute directly with currys to get the money back. I've did that for a PS5 I never received. Bank refunded the money within 45 mins
@RayStorey5@Alextarchitect@currys Exactly what Ray said. I did a charge back yesterday and the bank gave me the money back within 45 minutes. Don't waste your time with @currys they are useless!
@SueBristow32 @RayStorey5@CurrysServices@currys Don't waste your time with @currys. Contact your bank and ask for a charge back. They might be able to refund the money to you and raise a dispute directly with currys to get the money back. I did it last night and the bank refunded the money within 45 mins. Good luck!
@sixgales@currys Call your bank and ask for a charge back. They might be able to refund you and then raise a dispute directly with @currys to get the money back from them. I did it yesterday and the bank refunded the money in about 45 mins. Don't waste any more time with currys, they are useless
@currys@TomB377 Don't waste your time with @currys. Contact your bank and ask for a charge back. They might be able to refund the money to you and raise a dispute directly with currys to get the money back. I've done that tonight for a PS5 I never received. Bank refunded the money within 45 mins
@RayStorey5 Hi, I'm with Halifax but I think most banks operate charge backs in the same way. It was a 15 minute call and money in my account 45 mins later. I just couldn't waste anymore time with currys, they are appalling. I just hope the bank charge them a hefty admin fee!