Kenuite

Director, IQVIA Pvt Ltd

[Leena DPaul @DpaulLeena]

@deepkalra @DeepKalraMMT @makemytrip @Kenuite1 @anoopkurup @Kafeeltab @MazherHassan @Deepthi_me @Pascaldxb @rahulpapali @FerraoJude @keroline_martis @MarjorieTexeira @Melvin59210521

[Anoop George Philip @anoophilip]

I think customer service has been a casualty of the pandemic. If you call a helpline, you are put on a merry-go-round, with no end. Faced it multiple time. Zero human interaction in many cases.

[Kenuite @Kenuite1]

@deepkalra @DeepKalraMMT @makemytrip @IndiGo6E @_AditDesai @shinynirvana @harry_d0007 @joel_linux @poojaks @drshivanand3 @anoophilip @manueljosemj @ashwin

[Kenuite @Kenuite1]

@makemytrip Booking ID-NF29150266505876
I have been waiting for my refund for few months now & even reached out to customer care & the CEO of MMT, with no resolution so far. It's difficult to get any response from C-care & they dont respond to phone calls. Pathetic service..

[Kafeel Sayeed @Kafeeltab]

@Kenuite1 @makemytrip Very irresponsible response from MMT. Hope it gets sorted asap. They have a rep to protect.

[Kenuite @Kenuite1]

@deepkalra @DeepKalraMMT

[Mazher Hassan @MazherHassan]

@Kenuite1 @deepkalra I don't understand why #MMT is acting like this.
@airindiain already asking RA number for the bookingID-NF70169266885980. I would like to request both the team Air India & @makemytripcare to coordinate and resolve this.

[Kenuite @Kenuite1]

@deepkalra @DeepKalraMMT @makemytrip

[Kenuite @Kenuite1]

@vasantpujari @makemytrip Agree, no way to contact over phone and emails replies are always delayed. Sadly I haven’t seen any action on my request...

[Kenuite @Kenuite1]

@deepkalra @DeepKalraMMT @makemytrip @IndiGo6E

[Kenuite @Kenuite1]

@makemytrip Booking ID-NF29150266505876
I have been waiting for my refund for few months now & even reached out to customer care & the CEO of MMT, with no resolution so far. It's difficult to get any response from C-care & they dont respond to phone calls. Pathetic service..

[Kenuite @Kenuite1]

@deepkalra @kadidkadidal

[sharadhi.kadidal @kadidkadidal]

@Kenuite1 @makemytrip The online booking sites are using pandemic situation in fraudulently holding the money of many customers where the courts and government has ordered for a complete refund. Check if a police complaint can work

[Kenuite @Kenuite1]

@deepkalra @pragyabhatt

[yogawithpragya @pragyabhatt]

@Kenuite1 @makemytrip Gosh...hope you find a resolution soon.

[Kenuite @Kenuite1]

@deepkalra @DpaulLeena

[Leena DPaul @DpaulLeena]

@Kenuite1 @makemytrip This is terrible @makemytrip @IndiGo6E do what is right...

[Kenuite @Kenuite1]

@deepkalra @prithwirajmodak

[Prithwiraj Modak @prithwirajmodak]

@Kenuite1 @makemytrip @makemytrip is at its worst....as always! How do you guys provide such pathetic service constantly....do you train yourself for this?

[Kenuite @Kenuite1]

@deeeepka @manueljosemj

[Manuel Jose @manueljosemj]

@Kenuite1 @makemytrip This is unacceptable, especially if @makemytrip has already received the refund from @IndiGo6E. They should be giving you interest and damages too. Hope they resolve this soon.

[Kenuite @Kenuite1]

@deepkalra @MazherHassan

[Mazher Hassan @MazherHassan]

@Kenuite1 @makemytrip @makemytripcare @makemytrip response was very unprofessional.
I am waiting for my refund for BookingID- NF70169266885980 since 09/06/20.
There are series of emails and Tweet; but no response.
:(

[Kenuite @Kenuite1]

@deepkalra

[Kenuite @Kenuite1]

@deepkalra

[Adit Desai @_AditDesai]

@Kenuite1
Adding few others..
Hopefully this is taken care of by MMT..

[Kenuite @Kenuite1]

@deepkalra @makemytrip @IndiGo6E

[Vasant Pujari 🐦 @vasantpujari]

@Kenuite1 @makemytrip I endorse this ...their customer service sucks. Such a unprofessional set up and they are powerless. Can you imagine being held up on call for an hour.

[Kenuite @Kenuite1]

@deepkalra

[Kenuite @Kenuite1]

@makemytrip Booking ID-NF29150266505876
I have been waiting for my refund for few months now & even reached out to customer care & the CEO of MMT, with no resolution so far. It's difficult to get any response from C-care & they dont respond to phone calls. Pathetic service..

[Kenuite @Kenuite1]

@makemytrip they have received refund from @IndiGo6E , whereas the same has not been transferred to our account.

[Kenuite @Kenuite1]

@deepkalra @makemytrip @IndiGo6E

[Kenuite @Kenuite1]

@makemytrip Booking ID-NF29150266505876
I have been waiting for my refund for few months now & even reached out to customer care & the CEO of MMT, with no resolution so far. It's difficult to get any response from C-care & they dont respond to phone calls. Pathetic service..

[Kenuite @Kenuite1]

@makemytrip Booking ID-NF29150266505876
I have been waiting for my refund for few months now & even reached out to customer care & the CEO of MMT, with no resolution so far. It's difficult to get any response from C-care & they dont respond to phone calls. Pathetic service..

[MakeMyTrip Care @makemytripcare]

@Kenuite1 Please note the reference ID 12495125529719168 for future correspondence. We will connect with you over an email with a closure update. https://t.co/jq6HyqcrCf