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@CathrynRamsden@sexandtheswiss Her insurers will still pay out just as they would if you were in a car. I can recommend a solicitor specialising in bike accidents if you like
@jet2tweets Nothing to stop the same thing happening again. Seems unjust to me, both as a lawyer and a customer. Have used jet2 many times but this makes me question your customer service
@jet2tweets I just think it is completely unfair to refuse to refund the covid travel insurance when you have cancelled the holiday. The product being insured no longer exists. I have rebooked the holiday with jet2 and paid again for insurance to cover the new dates.
@jet2tweets Let down by the fact that you refuse to refund the covid travel insurance though. Even though you have cancelled the trip and there is nothing left to insure...