Keri Jane

[Keri Jane @Keritommo]

@Apple shame on you. Users like me paying for cloud for years and as a result of the latest update losing years of calendar entries overnight! Already missed important appointments as a result. 15 hours of trying to resolve and told it’s not possible so tough!! Not acceptable!!!!

[Keri Jane @Keritommo]

@sainsburys no delivery 5-6pm today that we paid £6.50 for. No notifications, call store number 6.28pm told that shopping on way and to call after 7pm if not arrived.. 7.17pm called again told will be deffo be delivered.. 11pm still waiting for delivery!!!!😡

[Keri Jane @Keritommo]

@shathome @JohnLewisRetail Mine too!!

[Keri Jane @Keritommo]

@skytv why so many problems with the service lately. I’m so fed up of having to troubleshoot.. downdetector shows that it’s not just us…

[Keri Jane @Keritommo]

@BBCWorld Still protesting today too. Really hope they can get the pay rises they so desperately need and deserve.

[Keri Jane @Keritommo]

@rowloefc I hope so too. They work so hard round the clock and deserve to be paid for it and have a good work life balance! Certainly had an impact today it’s been so noisy they’ve made themselves heard for sure. Not sure how we can help support them…

[Keri Jane @Keritommo]

@canarias_bruta This is not true they’ve been noisy ALL day with many many protestors. Believe me I’ve had to listen it!!

[Keri Jane @Keritommo]

Wow noisy protests by the hotel workers in Tenerife today.. Protesting to get more pay. All very friendly protestors but boy they can’t half make a noise!!! Started just before 8am and still going strong.

[Keri Jane @Keritommo]

@TUIUK Cancelled flight put in room no working toilet, no help had to move and pay. No refund for what we paid! Transfer didn’t pick up, no refund for airport taxi, flight didn’t exist on EMA board had to pay for 2nd taxi home no refund. How is this fair?

[Keri Jane @Keritommo]

@TUIUK It was a phone call from the complaints team. I’ll DM again….

[Keri Jane @Keritommo]

@TUIUK offered us £70 when cost us £400+when you cancelled our flight! Put us in room without flushing loo!no aircon and stunk of stale cigarettes. No help available so moved to TUI hotel over road at our cost. Trf bus didn’t turn up! Who can help please?

[Keri Jane @Keritommo]

@TUIUK I didn’t get a confirmation email from them? She said I’d get one and also get a link valid for 72 hours which I’ve also not had. The service and customer experience is dreadful.

[Keri Jane @Keritommo]

@TUIUK Do you mean the complaints team? Yes, I emailed after travel twice, but got no acknowledgement or response. So, I then completed an online complaint. It was the complaint team who came back to me yesterday.

[Keri Jane @Keritommo]

@TUIUK please investigate all the emails I’ve sent to after travel and your complaints team regarding my recent holiday. I’ve just had an appalling response from your complaints team where they’ve not addressed my points at all. Thank you.

[Keri Jane @Keritommo]

@British_Airways think someone tried to scam me on back of lost luggage tweet!!

[Keri Jane @Keritommo]

@BGT Did one of them break his foot? Crawled off stage? Hope he’s ok.

[Keri Jane @Keritommo]

@getthelabel please can someone look into why I’ve not had my refund please order 201092131 thank you

[Keri Jane @Keritommo]

@NFFC Local Man living with Parkinson’s and now a cancer diagnosis is organising a charity walk in Farnsfield. Who can I ask about a raffle prize please?

[Keri Jane @Keritommo]

@UnacceptaPaul Has the same problem and the turkey crown had legs too so no where near enough meat. Disgusting…

[Keri Jane @Keritommo]

@Axe45g @sainsburys Mine was ruined too!!