KM Brookes

[KM Brookes @KerrymBrookes]

@eon_next you have been very quick to send me an email telling me that you are increasing my monthly direct debit however not so quick to reply to my response and subsequent emails regarding this matter - go through your emails and RESPOND ASAP

[KM Brookes @KerrymBrookes]

@OnlineDoorStore how do we get in contact with you ? You don’t answer the phone or reply our numerous emails about a refund we were promised back in JULY - terrible customer service

[KM Brookes @KerrymBrookes]

@FibreWifi hi is there a problem in the Chelmsford area today ? Our WiFi keeps dropping in and out and is very slow - thanks

[KM Brookes @KerrymBrookes]

@GMB just watching your item about Amber list countries - my boss got turned away at Luton airport this morning despite having all of the correct paperwork, a negative pcr test and is a homeowner in Spain. No reason was given 🤬

[KM Brookes @KerrymBrookes]

@jamieoliver just watching Jamie’s Great Escape your 30th birthday great food and a great experience but you seem really angry - maybe old age has mellowed you - still love you, you taught me to cook 🥰

[KM Brookes @KerrymBrookes]

@Brookesyboy88 @Brookesyboy88 YES please 👍

[KM Brookes @KerrymBrookes]

@FibreWifi please can you give an update on the outage in Chelmsford ASAP

[KM Brookes @KerrymBrookes]

@btbusinesscare No after 2 months of no phone or broadband and numerous calls and WhatsApp messages with yourselves and your promises to resolve our problem and to call us back which you haven’t done and never do we have this morning sent an email to your CEO with an official complaint

[KM Brookes @KerrymBrookes]

@FibreWifi any update on when service should be resumed

[KM Brookes @KerrymBrookes]

@OntheBeachUK Yes Emma - thank you

[KM Brookes @KerrymBrookes]

@OntheBeachUK we are due to travel in 7 days, you have informed us that our outbound flight has been cancelled and you would ‘ be in touch ‘ - you have NOT been in touch, we have no idea what’s happening with our holiday on that we can get back but we can’t actually get there.

[KM Brookes @KerrymBrookes]

@OntheBeachUK all day still no response

[KM Brookes @KerrymBrookes]

@OntheBeachUK this is the DM I sent just over 2 hours ago - no response. I appreciate you have thousands of these to deal with but some sort of advice other than something that’s automated would be helpful.

[KM Brookes @KerrymBrookes]

@jamieoliver Teaching this one @jacob_Brookes17 how easy it is to make bread.

[KM Brookes @KerrymBrookes]

@FibreWifi Thank you we are back on 👍

[KM Brookes @KerrymBrookes]

@FibreWifi Any idea how long it will be down for ?

[KM Brookes @KerrymBrookes]

@petetong BEST night Ever !!

[KM Brookes @KerrymBrookes]

@FirstBusnews your service is total rubbish - at the stop 10 mins BEFORE the bus is due = no bus bought a return and walked home IN THE DARK ON MY OWN will NEVER rely on your services again

[KM Brookes @KerrymBrookes]

@Jamie oliver lovely tomato salad later ? !