@TicketmasterCS I’ve just been notified by a friend that a show I was taking my children to in a weeks time, “LOL Live tour” has been cancelled. I’ve had no notification of this but upon checking my tickets are cancelled. Absolutely appalling, can someone please contact me.
@Butlins week 3 and still not able to get through to your call centres, link to change my date/refund doesn’t work and no response via social media. I’ve always been pleased with your customer service but this is making me question it!
@Butlins another day spending my entire break at work trying to get through to you. Still no response via social media or email. Any help with this would be much appreciated.
@muc_off can someone please help me track my 2 orders, 1 of which I have been waiting for since April? I have sent numerous messages through other social media platforms, most of which are ignored. Shocking for such a reputable company.
@FedExHelpEU FedEx have held my parcel at their Leeds depo since 7th May, is there any way of finding out how much longer I should expect delivery to take? Thanks
@northernassist disgusted at your lack of customer service and health and safety!! One of your lovely conductors AMY ATKINSON has just not only trapped my baby in the door of the train nearly crushing her but then shut the doors with her on the train as I was helping (.....)
I have contacted customer services who said that they couldn’t help me or advice me on the procedures and the lovely person then put the phone down.
I use this service 4 times a day and can safely say I won’t be doing so anymore. Absolutely shocking!!!
My other daughter onto the train. She was about to set off with my baby on the train while I was still stood on the platform! When another passenger went to confront her she was hid away and She wouldn’t even come see if my child was ok never mind apologise!!
@nationalrailenq could you please tell me if the Bradford foster square train is running due to the disruption at Leeds. I’ve been waiting at Guiseley for 40 minutes and no trains have passed yet.
@ArgosHelpers my daughter received a present for her birthday off her grandparents, purchased at Argos. it has broken after one time playing with it. I have the receipt but no box. Is there anything that can be done about this? I have one very upset 3 yr old!