Kim @ Figma

Building community @figma
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[Kim @ Figma @KimFigma]

Hi Daeshawn - Kim from Figma here. I wanted to reach out on your post about credit consumption. This is a fair question.

Usage varies based on model selection, prompt context, and other factors, so the cost difference between requests isn't always obvious.

Here's our help resource on helping understand consumption: https://t.co/g1om9VTzJ4

While I don't have exact answers for your specific usage, this should help give you more background on how consumption actually breaks down.

[Kim @ Figma @KimFigma]

@hdhdh68482 Hi there! Kim from Figma here. This feature is now generally available to those with Full seats on Organization and Enterprise plans at this time.

See here for details on Check Designs: https://t.co/sWKgxIPGqG

[Kim @ Figma @KimFigma]

@sagtwts No problem! Reach out anytime you think of anything 😄

[Kim @ Figma @KimFigma]

Hi! Kim from Figma here. Figma is cloud-based, so as it is right now, it requires an internet connection for full functionality. We do have some limited offline features, which you can read about here: https://t.co/aEWG849XnK

I've noted your interest in expanded offline support for future consideration 😀

[Kim @ Figma @KimFigma]

Hi! Kim from Figma here. Check Designs is now generally available to Full seat in Organization and Enterprise plans at this time. You can read more about this here: https://t.co/so74SW1JnX

In the meantime, I'll note you'd like to have further accessibility to features when on an education plan. Thank you!

[Kim @ Figma @KimFigma]

@Ariteru Hi there! Kim from Figma here. I'd recommend taking a look at this page we have regarding managing AI credit usage: https://t.co/CbBuEy9riw

We have a pay as you go option that may work for you. Hope this is helpful!

[Kim @ Figma @KimFigma]

@BudbrandCLCTV No problem!! Glad I could help, and that things are moving in the right direction 🙏❤️

[Kim @ Figma @KimFigma]

Hey Vasvi - really sorry for the delay you've been experiencing. My name is Kim, and I'm part of the community support team here at Figma. I'm happy to help with this.

I am not able to DM you due to permissions, so when you have a moment, can you please reach out to me with the email address you've been reaching out with? I'll do some investigating. Thank you!

[Kim @ Figma @KimFigma]

@BudbrandCLCTV Hi again! I'm not able to DM you back (due to permissions), but want to let you know that I located the support ticket you filed today, and had it escalated for review. I can't guarantee the exact response time, but someone will be in touch as soon as possible 😀

[Kim @ Figma @KimFigma]

Hey Corey — Kim from Figma here. Sorry you’re running into issues registering.

This can sometimes happen if network settings block verification. Are you on an employer's network when you try to register, or your own personal?

Just to make sure I cover all bases, can you try the following?

• Clear cache/cookies
• Disable extensions or ad blockers
• Try a different browser
• Restart your connection or turn off VPN

If you’ve already tried these steps, and it’s still not working, please reply to let me know.

[Kim @ Figma @KimFigma]

Hey there - Kim from Figma here. Apologies for the inconvenience with your plugin review. We’re currently experiencing a high volume of submissions, which is impacting our review timelines.

I can confirm that your submission is in line for review, and that you should be receiving an update soon (if you have not already by the time you see this message). Thank you for your patience!

[Kim @ Figma @KimFigma]

@internetdialup Hey Matt - Kim from Figma here. Would love to get more detail on how you landed here when using Figma Make. When you have a moment, please shoot me a DM. If you can give me a general idea of what actions you took that built up to this, that would be super helpful. Thank you! https://t.co/8dcOUsfjrs

[Kim @ Figma @KimFigma]

Hi! Kim from Figma here to assist - you can renew your education status with the steps on this page: https://t.co/txJO7xYuTG.

This was mentioned by @osehfavvy already, but you may need to provide documentation that you are student or in a qualifying program (ex: student ID, etc.).

[Kim @ Figma @KimFigma]

@manishgsurti Hey Manish - Kim from Figma here. I just reached out to you via DM. Please check your inbox at your earliest convenience. Thank you for your patience!

[Kim @ Figma @KimFigma]

@YSheinker Hello! Kim from Figma here. Slots is now rolled out to all Full seat users. If you're unable to access the feature, refresh the design file, and check if you have edit access to it.

[Kim @ Figma @KimFigma]

@mike_hoxs Hi Mike - Kim from Figma here. Slots is now rolled out to all Full seat users. If you're unable to access the feature, refresh the design file and check if you have edit access to it.

See here for info on how to check: https://t.co/3sRwr90Kta

[Kim @ Figma @KimFigma]

@ItoshimaLife Hi there - Kim from Figma here. I apologize for any issues you're having with your current project. Mind shooting me a DM, so I can get more information on what you're seeing? https://t.co/8dcOUsfjrs

[Kim @ Figma @KimFigma]

@MarkusGerke Hi Markus - Kim from Figma here: The rollout is gradual and everyone will have access by the end of the week, so you may see it appear for some teammates before others.

Learn more about how we are rolling out slots to you here: https://t.co/WxZgbdCLje