Kim K

[Kim K @KimKisc]

@lufthansa I have done that but still no one has replied/actioned the refund. What else can I do?

[Kim K @KimKisc]

@lufthansa I believe that I’ve had enough patience. Is there a named contact to escalate this to please? I haven’t received my money, nor a reply to my emails since contacting you….

[Lufthansa @lufthansa]

@KimKisc @Lufthansa_DE Hi Kim, since we do not handle customer feedback directed at Customer Relations and are not familiar with their processes, we, unfortunately, can't give you an estimate. Please have a little bit more patience. Thank you! /Ina

[Kim K @KimKisc]

@lufthansa @Lufthansa_DE Can I have an estimated timeframe for this please as no one has been in touch for a couple of weeks to reply to my emails. Thank you

[Kim K @KimKisc]

@Lufthansa_DE @lufthansa I’ve now been waiting 2 months and l’m still awaiting a promised compensation refund and I’m not getting any replies from customer services anymore. FB ID 35890109 can someone urgently contact me please.

[Kim K @KimKisc]

@LondonCityAir @lufthansa Thanks for your reply. I’ve sent you a direct message.

[Kim K @KimKisc]

@LondonCityAir disgusting handling of passengers from a cancelled @lufthansa flight. Just terrible…no process, no information, just being left in a queue to wait it out. #staffshortage

[UKOSS @NPEU_UKOSS]

Latest data from @NPEU_UKOSS and @mbrrace showing the clear evidence of real world protection from #COVID #vaccine in pregnancy and the hazards in the unvaccinated. Vaccination recommended by @MidwivesRCM @RCObsGyn

[Kim K @KimKisc]

@jet2tweets Still waiting… there was also a Jet2 rep supposed to be at the hotel from 10am. Probably to no ones surprise but no one is here?! How can we access help??

[Kim K @KimKisc]

@jet2tweets still no one has been in touch nor can we get hold of someone via your helpline!! Can someone urgently contact us please

[Jet2tweets @jet2tweets]

@KimKisc Hi Kim, I'm extremely sorry to hear this. Please send across your booking reference together with your email address, contact number and departure airport via private message, so we can look into this for you? ^Jake

[Kim K @KimKisc]

@jet2tweets I’ve just hung up after being on hold for a total of 1:55hrs. This is awful customer service considering it says 24hrs / 7 days a week! I’ve sent you a PM with my details.

[Kim K @KimKisc]

@jet2tweets

[Kim K @KimKisc]

@jet2tweets arrived at our holiday destination and we’re seriously unhappy with the hotel! I’ve been trying to get through to someone on the phone for ages and no one is picking up! We want to move and have a small baby. Please help!!!!

[Kim K @KimKisc]

@jet2tweets arrived at our holiday destination and we’re seriously unhappy with the hotel! I’ve been trying to get through to someone on the phone for ages and no one is picking up! We want to move and have a small baby. Please help!!!!

[Kim K @KimKisc]

@jet2tweets I arrived on my holiday today and have been trying desperately to get hold of someone from jet2 but no one is picking up the phone!!! We’re not happy where we are - can someone please help?!?

[Kim K @KimKisc]

Hello @OliverHeald_MP @RishiSunak @vickyford please support the @pregnantscrewed and @GraziaUK campaign for an independent review of our childcare sector to ensure an affordable, high-quality service for all #ChildcareChangeNow
via @tweet_your_mp

[John Legend @johnlegend]

Anyone who voted for this tragic shitty narcissist mess of a president bears responsibility for this debacle today. He has shown you exactly who he was all along. You still supported him. You are complicit in the attempted destruction of the country. You are not a patriot.

[clapham carer @CarerClapham]

@BBCWatchdog #Cantcomplain @CMAgovUK @Opodo_UK Airline cancelled flights in April due to Covid, still no refund, no way to complain online and they do not pick up the phone at all @opodo

[Áidan Whiting @aidanwhiting]

@opodo Ref 4765489926. Can you please issue my refund now? It’s coming up to 6 months. Please don’t reply with “we’re looking into it”, you’ve said that too many times. I’ve been more than patient, and this is ridiculous now.
Again, see email from @Icelandair (Notice the date?!)

[Padideh @Padideh_a]

@opodo you asked for my booking reference I gave it to you and you went silent!!!! #dontbookwithopodo

[Tony Graham @tonygraham72]

@opodo @Opodo_UK can you please contact me urgently RE: my booking /refund.. ref 4961400422 Refund ref #2932937... 4 months have gone by and I'm getting nowhere ! your customer service is absolutely disgraceful