@xnomoresurprise Hello, @xnomoresurprise, we are sorry to hear you received the wrong toy. Please send us a DM for further assistance. https://t.co/c2RSMYwAz6
@sass_and_heels We are very sorry to see that your Kinder chocolate bar was melted. We want to ensure that our quality team is made aware of this and of course, we want to make this right by you! Please send us a DM, so we can gather more information?
@JCanucklehead You can ask your local store manager if they have any in stock in your area! If you have any concerns or questions feel free to send us a DM.
One egg, two delicious layers, and endless ways to enjoy the surprise waiting inside. Share a #KinderSurprise today.
Un œuf, deux couches délicieuses, et des façons infinies de profiter de la surprise qui l'attend à l'intérieur. Partagez une #KinderSurprise aujourd'hui même.
@Alrajoub Hi. We are sorry to hear you were dissatisfied with the toy you received in Kinder product. Occasionally a person might get the same toy, but the odds of this happening repetitively are small. We hope you will continue to enjoy our Kinder products.
@LynneStephanie2 Hi, there. We are sorry to hear you are dissatisfied with the toys you've received in our product. We use a large variety of toys in our Kinder Joy product. Occasionally a person might get the same toy, but the odds of this happening repetitively are small.
@Nathanspiers2 We are sorry to hear about this. Please know that we strive to make the experience as fun and varied as possible. We produce the same quantity of each toy, and the toys are mixed randomly when put into the egg to lower the likelihood of getting the same toy.
@h_cristini Hi, Helen. It looks like this egg has been exposed to temperature changes. This is not the quality we want for our products. Please DM us so we can get some more information.
@littleoneder Thanks for getting back to us, Laurence. We apologize for this. Please provide us with the following information, to allow us to compensate you:
Your full name, address, phone number, and email address:
Store/Location:
UPC Code:
Best Buy Date:
Manufacturer's Code: