Kirsty Ann

😌🌻🧶✨ she/her.

[Kirsty Ann @Kirstyae]

@StagecoachWales Is the 122 running in the daytime today? Can’t see it on the app!

[Kirsty Ann @Kirstyae]

@tfwrail hi, I have multiflex tickets between CKY & CDF and just wondering if I’m only allowed to use them on the direct trains, or if I can also use them to make the same journey via NWP?

[Kirsty Ann @Kirstyae]

@PhoenixFire92

[Kirsty Ann @Kirstyae]

My entire relationship summed up in one screenshot:

[Kirsty Ann @Kirstyae]

@tfwrail hello, do you know if/when we will get the class 170 trains back regularly on the ebbw vale line? Or when we will start having the 231s?

[Kirsty Ann @Kirstyae]

@tfwrail hiya, are trains running on the ebbw vale line next week? I had a letter ages ago saying they weren’t, but can’t see anything on the planned works page on the TfW website about it?

[Kirsty Ann @Kirstyae]

@ThreeUKSupport I recently cancelled a contract within the 14 day cooling off period but I keep getting letters, emails and texts telling me I have to pay a cancellation fee. I was told on webchat to ignore the bill but you still keep sending me stuff about it? So stressful!

[Kirsty Ann @Kirstyae]

@ThreeUKSupport hiya, I placed an order this morning for a new SIM only contract and provided the PAC code for my current number, however I now need to cancel the order & stop my number from being ported but I can’t find how to do it. Can you help?

[Kirsty Ann @Kirstyae]

@eon_next Hi, that’s totally fine I understand, just don’t want to be chased to pay a bill Im disputing is all, the issue is causing enough stress as it is 😂 do you have access to the unhappy mailbox, the complaint letter was a bit long so Twitter might not be best place to deal with! 🙂

[Kirsty Ann @Kirstyae]

@eon_next hiya, I sent in a complaint to the unhappy@eonnext email address last Tuesday morning, just wondering what the timescale is for a reply? I didn’t get an acknowledgment or anything so I’m worried it wasn’t received 😣

[Kirsty Ann @Kirstyae]

@PhoenixFire92 This tweet gave me the ick

[Kirsty Ann @Kirstyae]

@eon_next hi i sent you a dm a few days ago, please can someone come back to me asap 😣

[Kirsty Ann @Kirstyae]

@tfwrail On the train! But I cheekily tried it at the barriers as well and it didn’t work as you said :)

[Kirsty Ann @Kirstyae]

@tfwrail hiya, I’ve just gone to activate a multiflex ticket this morning and the last 3 sets I bought (and used) are all back showing as available on the app? I should only have about 5 valid tickets but instead I’ve got something like 35. Is this an error?

[Kirsty Ann @Kirstyae]

@tfwrail Ahh ok. Although, I just had one scanned and the staff member who scanned it didn’t say anything was wrong with it 😅 will they just disappear off the app at some point?

[Kirsty Ann @Kirstyae]

@PhoenixFire92 I’ve just realised I never go fire on my first play though 🤔

[Kirsty Ann @Kirstyae]

@tfwrail Hi thank you, I did look there first but the train seems to have been marked as arrived so it’s not on there any more. I’ve given up now anyway luckily I can work from home, a good few people still waiting when I left though!

[Kirsty Ann @Kirstyae]

@tfwrail is the 8.02 Crosskeys to Cardiff train cancelled, I can see it says it got delayed at Llanhilleth but there’s no update for nearly 20 mins now

[Kirsty Ann @Kirstyae]

@Luke_Phillips93 Can’t wait to play it once we’ve got the PlayStation set up again!

[Kirsty Ann @Kirstyae]

@C0ntr0v3r514l @tfwrail Just to confirm, I’ve just gone into the ticket office at Cardiff Central and they’ve confirmed I’m not able to do this so I’ll get separate tickets for going home. Big shame but I understand 🙂

[Kirsty Ann @Kirstyae]

@tfwrail I have multiflex tickets between CDF-CKY, do I have to use them on the direct trains only or am I allowed to get a train from CDF-NWP then NWP-CKY? And would I be allowed to just end my journey early at Newport?