Kirsten-Leigh

**... Dreamer Girl☆...**

[Kirsten-Leigh @Kirzty95]

After years of loyalty, I expected better. This isn't about not paying. It’s fairness, transparency & accountability. If there is a limit, systems should prevent spending beyond it or warn customers, not allow spending & then suspend the account. Telkom, I want an explanation.

[Kirsten-Leigh @Kirzty95]

@TelkomZA , I am a loyal customer for almost 10 years and have never had an issue until now. The system allows you to spend beyond the credit limit associated with an account, then suspend services immediately, without warning, and demanded payment MID-MONTH before reinstatement

[Kirsten-Leigh @Kirzty95]

Customer service experience made matters worse. An agent dropped the call in my ear. I then had to log a formal case and speak to different agents, with no clear explanation or resolution beyond me making payment . The third agent ultimately agreed with my point of contention.

[Kirsten-Leigh @Kirzty95]

My journey of healing will always be one done loudly & proudly, for you never know who needs to read the story God has written for you 🫶🏼

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb Please provide update on Winchester Hills.

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb @CityPowerJhb but you can't keep Winchester Hills updated about the outage here? And it's been 12 hours.

[Kirsten-Leigh @Kirzty95]

@stoicjohnblack @CityPowerJhb @CityPowerJhb honestly, please do something. We went through the same thing last week Friday and you're only posting updates about Reuven.

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb @CityPowerJhb lights not back in Winchester Hills after loadshedding (Block 1)

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb @CityPowerJhb lights went on and off in Winchester Hills after loadshedding.

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb Has Winchester been fully restored?

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb @sbu_maseko Please provide some sort of feedback?

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb @sbu_maseko Are we still going to be loadshed?

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb Please advise urgently as we are supposed to have loadshedding at 18h00 as well. That will make 12 hours without lights.

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb Please provide an update. Your ETR was 16h00 and it has since passed.

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb Winchester Hills block 13 not restored.

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb Block 13 Winchester Hills still off.

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb Winchester Hills block 13 - Lights came back on after loadshedding and went off again.

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb @CityPowerJhb lights went on and immediately off after loadshedding in Winchester Hills - Block 13

[Kirsten-Leigh @Kirzty95]

@CityPowerJhb @CityPowerJhb Block 13 Winchester Hills power still off.