🚨 AMZ ACCOUNT AT RISK FOR FALSE COUNTERFEIT VIOLATIONS
Some marketing agency working for a competitor just hit me with 5 fake counterfeit violations on my original sticker books. My Account Health was always perfect at 1000. Today it dropped straight to 0 in one day. The account could get shut down any minute.
My legal counsel confirms this is a clear case and it’s just a dirty move by a competitor.
We submitted invoices, original design files and clear side by side proof showing the products are totally different (design created in house). Amazon rejected every appeal. Not even reading them. Account Health support is doing nothing.
@amznsellerhelp please escalate this false flag case ASAP.
@amazon, you are down third time this year and we are only 4 months into. Then you charge sellers PPC that customer can’t buy. And then charge long term storage fee because of your mistake. Get your shit together @AmitAgarwal@Sell_on_Amazon@amznsellerhelp@ajassy
Great article. I am very happy to be able to sell on Amazon but what they have been introducing in the past couple of years is nuts. They squeeze non stop. You didn't even mention the 3.5% increase in FBA fees that they just launched. If this stays, this will cost us multiple hundred thousand dollars per year.
Elon Musk was asked why his companies move faster than anyone else.
His answer:
"I'm constantly addressing the limiting factor. Whatever the limiting factor is on speed, I'm going to tackle that. If capital is the limiting factor, I'll solve for capital. If it's not the limiting factor, I'll solve for something else."
He then said something most managers never figure out:
"If something is going really well and making good progress, there's no point in me spending time on it."
"The irony is if something's going really well, they don't see much of me. But if something is the limiting factor, they'll see a lot of me."
He spends his time entirely on whatever is blocking the next step.
Not on what's interesting. Not on what he's best at. But on whatever is the bottleneck right now.
Most leaders do the opposite... They gravitate toward what they're comfortable with and away from the hard problem.
From: @dwarkesh_sp and @collision
@ajassy@dharmeshmehta For us privately owned family biz's that sell on Amazon, you just killed our cash flow & raised fees. If we pass these onto the customers, you will be upset that we are raising prices to your customers. Think about the brands and the impact on us.
After selling on Amazon for over 10 years, Amazon has suddenly decided they need to hold $56,000 of our money for chargebacks.
"Amount held in reserve to ensure that you have enough funds to fulfill any claims or chargebacks."
Not to beat a dead horse (and then turn it into tacos which I then eat over and over on social media), but check out how they take 50% of every dollar we sell on the platform.
Add advertising into the mix and remember that something like 10-20% of our sales don't use FBA and it's really something to behold.
Am I complaining?
What's the point.
At this point, it's just interesting.
How much water can they squeeze out of a stone before the stone breaks and becomes sharp shrapnel in their hand?
Yo @amznsellerhelp@ajassy@dharmeshmehta Can we get some sort of statement about these new fees? You guys hit us with 3 huge cost increases in a month and the PPC credit card thing is nuts. Here is the issue:
Issue 1: Temporarily raising FBA fees 3.5%.
Last time you guys...
My community has $15b of yearly sales on Amazon with 800+ members.
These are small businesses. They employ real Americans and support local communities.
They do not have large margins to absorb shocks.
Every year Amazon squeezes them more and supports overseas Chinese sellers instead of local American businesses.
Now Amazon is hitting sellers with even more of a squeeze all back to back:
https://t.co/Xc1IeD5QHd has moved many sellers to DD+7
Meaning funds are held until 7 days after delivery, not simply paid out on the old cadence.
https://t.co/YkUKQvr0Uo just added a 3.5% fuel/logistics surcharge on fulfillment fees.
https://t.co/L9WWJUDkr8 top it off now Amazon Ads charges will be pulled directly from disbursements rather than floating on a credit card.
That combination matters.
Amazon already forces sellers into an environment where ads dominate visibility.
So now the same platform that pressures brands to spend more on ads is also tightening payout timing and pulling more cash out before sellers ever see it.
For a very large business, this is just a minor annoyance. But for a small business making payroll just got 50x harder.
Less cash on hand means:
less inventory
more stockouts
more debt
more strain on small teams
and ultimately a worse customer experience
This is not “supporting small business.”
It is starving the brands that create so much of the value customers come to Amazon for.
@WSJ@business@nytimesbusiness@BusinessInsider@ReutersBiz@CNBC@APBusiness
If you’re covering Amazon, local communities hit by a hard economy and large companies trying to squeeze hardworking Americans hit me up.