@AXS_UK you’ve messaged us today about today’s AR Rahman concert moving our seats from row H to row X due to “production changes” and claiming these new seats are the same value we bought despite the new seats being nearly half the value. Can you call me to explain?
@AXS_UK Hello @Axs_UK could you please refund the difference in seating price or give me a full refund and I won’t attend? You can’t sell me tickets for a certain value and then on the day of the concert give me tickets worth a fraction of what we paid!
@AXS_UK I have DM’d you but it seems like you’ve got a bot responding just copying and pasting standard responses. Could you please get a human to DM me back?
@AXS_UK you’ve messaged us today about today’s AR Rahman concert moving our seats from row H to row X due to “production changes” and claiming these new seats are the same value we bought despite the new seats being nearly half the value. Can you call me to explain?
@bt_uk my conversation with Ryan, your deputy team lead in Falkirk was cut off this morning and he promised to call me back if this happened. And he hasn’t. How can I get back in touch with him?
@tescomobile morning, I was promised call backs from your customer service team including from a manager- but both times they failed to do so. Each time I call they keep me on for an hour and we don’t get a resolution. What’s your advice for getting a resolution? Thank you.
Hello @EnfieldCouncil - I’ve just tried to pay for parking at Enfield Palace Garden shopping centre, but none of the pay machines worked, and barriers let me out. As your machines aren’t working does that mean no payment is due? Thanks
Morning @TLRailUK is the 07:32 Welwyn Garden City train to London Blackfriars running today? I can see the previous train that should have left at 07:02 is ‘delayed’ - which I assume means cancelled?
@MartinJarrold@TLRailUK Morning @TLRailUK - it’s second time this week that the 07:32 Welyn to Blackfriars service has been cancelled. Could please explain what steps (if any) you are taking to reduce the number of cancellations?
@Oldtraindriver@TLRailUK I'd like to know what @TLRailUK's definition of last minute sick notice is....it seems after train was scheduled to leave, so passengers turn up on time and then are told the train service is cancelled!
Morning @TLRailUK, please let me know if the 07:32 Welwyn train to Blackfriars is running today? Are any of your drivers on training, called in last minute sick or somewhere they’re not meant to be? I think I’ve covered all the reasons you usually give. Thank you.