Krishna Chaithanya Chinthakayala

CEO @QOBOX | Visionary Leader @AI Marketing Madness | Innovator @Ballot Box AI Revolution (2B AIR) | Championing Change with "Health Non-Negotiable" (HNN)

[Sathya MC @12Sathya12]

🚨 Serious trading defect – @ICICIDirectcare 🚨
Same stock shows different average prices in Portfolio vs Positions, impacting P&L, sell decisions & account balance.
This is misleading and affects real money.
@SEBI_India must look into this urgently.
#InvestorProtection

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@12Sathya12 @PaytmMoney @SEBI_India @CdslIndia Good catch, dude!

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@A_K_Mandhan Har facilities jj+rhi

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@A_K_Mandhan hjhhhhyh

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@A_K_Mandhan ye yehh7

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@A_K_Mandhan Uk

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@snickrservices Looks great

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@Varun11171 @daytradertelugu @revanth @Groww @grok I am incredibly grateful to everyone who supported me through this issue. Thanks to your help and encouragement, I’ve received my refund from Groww! I truly appreciate all the kindness and assistance I’ve received—couldn't have done it without you all!

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@daytradertelugu
📢 Seeking Support from @Revanth garu, Day Trader Telugu! 🚨

Revanth, I need your support to raise awareness about a critical issue on @Groww that’s impacting many investors.

🔴 The Problem:
My fully funded MTF position in Natco Pharma was unexpectedly squared off due to a bug in the app. It showed ZERO funds by Groww, but later claimed ₹22,988.99 was funded after the liquidation. This caused unnecessary losses for investors.

🚫 What Needs Attention:
Transparency issues in the Groww app.
Violation of SEBI's MTF guidelines.
Lack of proper communication and accountability.

💡 Your Voice Can Help:
By highlighting this issue, we can protect many investors from facing similar losses. Let’s take this issue to the wider investing community and hold Groww accountable!

#InvestorProtection #GrowwBug #MTFTransparency #DayTraderTelugu

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@Varun11171 @daytradertelugu @revanth @Groww @grok Not yet , fighting for this with them , raised complaint in https://t.co/pM9rEVSjpm & https://t.co/TLbG9RiBf2

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@Moneypurseadv @Saipathritalks @SAI @Groww @Moneypurseadv
@Saipathritalks

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@Moneypurseadv @Saipathritalks
📢 Seeking Support from @Sai garu, Money Purse! 🚨

Sai, I’m reaching out for your help to raise awareness about a critical issue on @Groww that is affecting investors like me.

🔴 The Issue:
My fully funded MTF position in Natco Pharma was unexpectedly squared off due to a bug in the Groww app. The app showed ZERO funds by Groww, but later claimed ₹22,988.99 was funded after the liquidation, causing unnecessary losses for investors.

🚫 Key Problems:
Lack of transparency in the Groww platform.
Violation of SEBI’s MTF guidelines.
No proper communication and accountability.

💡 Your Influence Can Make a Difference:
With your support, we can raise awareness and protect many investors from facing this flaw. Let’s bring this issue to the entire investing community and hold Groww accountable for the mistake!

#InvestorProtection #GrowwBug #MTFTransparency #MoneyPurse #SaiSupport

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@Moneypurseadv @Saipathritalks @SAI @Groww I am incredibly grateful to everyone who supported me through this issue. Thanks to your help and encouragement, I’ve received my refund from Groww! I truly appreciate all the kindness and assistance I’ve received—couldn't have done it without you all!

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

I am incredibly grateful to everyone who supported me through this issue. Thanks to your help and encouragement, I’ve received my refund from Groww! I truly appreciate all the kindness and assistance I’ve received—couldn't have done it without you all!

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

I am incredibly grateful to everyone who supported me through this issue. Thanks to your help and encouragement, I’ve received my refund from Groww! I truly appreciate all the kindness and assistance I’ve received—couldn't have done it without you all!

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@torahulj
📢 Seeking Support from @Rahul garu ! 🚨

As a community member of yours I need your support to raise awareness about a critical issue on @Groww that’s impacting many investors.

🔴 The Problem:My fully funded MTF position in Natco Pharma was unexpectedly squared off due to a bug in the app. It showed ZERO funds by Groww, but later claimed ₹22,988.99 was funded after the liquidation. This caused unnecessary losses for investors.

🚫 What Needs Attention:

Transparency issues in the Groww app.
Violation of SEBI's MTF guidelines.
Lack of proper communication and accountability.

💡 Your Voice Can Help: By highlighting this issue, we can protect many investors from facing similar losses. Let’s take this issue to the wider investing community and hold Groww accountable!

#InvestorProtection #GrowwBug #MTFTransparency #Rahuljain

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

I am incredibly grateful to everyone who supported me through this issue. Thanks to your help and encouragement, I’ve received my refund from Groww! I truly appreciate all the kindness and assistance I’ve received—couldn't have done it without you all!

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

📢 GROWW - MTF Transparency Missing, Tech Glitch = Investor Loss!

I’m reaching out for your help to raise awareness about a critical issue on @Groww that is affecting investors like me.

🚨 Issue: My fully funded MTF position in Natco Pharma was unexpectedly squared off by @Groww despite no margin shortfall.

❌ App showed ZERO funds by Groww but later claimed ₹22,988.99 was funded—not visible anywhere before square-off!

⚠️ Bug & Transparency Issue – Misleading data led to liquidation & losses.

📜 SEBI rules allow conversion to delivery, but no option was given.

🔍 Request: Fix transparency issues, audit app discrepancies & ensure SEBI compliance!

Your Influence Can Make a Difference: With your support, we can raise awareness and protect many investors from facing this flaw. Let’s bring this issue to the entire investing community and hold Groww accountable for the mistake!

#InvestorRights #GrowwBug #InvestorProtection

@mukeshjindal
@JainRahul
@finest_investor
@MarketScreener
@DrAnandRathi
@Radhika_Invests
@subramoney
@Santosh_Tiwari
@PennyStocksGuru

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@daytradertelugu @_groww @groww_cs I am incredibly grateful to everyone who supported me through this issue. Thanks to your help and encouragement, I’ve received my refund from Groww! I truly appreciate all the kindness and assistance I’ve received—couldn't have done it without you all!

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

Responded to them - ISSUE NOT RESOLVED

Hi Groww Support Team VGA ,
Stating point – surprised to see the mail, considering the ongoing concerns raised remain largely unaddressed, and your response appears to bypass the crux of the issue. Let me clarify my stance in a detailed manner:

At the time of square-off, ₹22,988.99 was funded by Groww – This amount was not visible or disclosed to me as a customer as you acknowledge in your mail. The screenshot I had shared clearly shows “ZERO funded by Groww”, and no such amount was reflected, leading me to believe the position was fully funded by me.

This is a serious transparency issue and appears to be a clear bug in your application. Had it been visible, I would’ve been aware of the outstanding amount and acted accordingly. The absence of this critical information misled me completely.

No interest was charged – While this is appreciated, it does not address the core issue. If “ZERO funded by Groww” was shown on the app, then logically, no interest should even be part of the discussion. This again indicates an inconsistency in how your app handles critical data, especially financial figures that influence trading decisions.

Violation of Risk Policy & SEBI Guidelines – Since this information was neither communicated nor made accessible via the app, this scenario does NOT fall under your defined RMS Risk Policy. Moreover, as per the SEBI circular I had shared earlier, this kind of non-transparent handling of investor positions is not compliant. I request a detailed explanation on how this situation aligns with SEBI’s expectations of platform accountability and user communication.

My intent as an investor – As previously stated, I am a long-term investor in Natco Pharma. Fluctuations in price do not concern me at this point. My concern is with unauthorized or misinformed liquidation of my holdings without fair visibility or warning due to your platform’s technical limitations.

Regarding your gesture – I sincerely appreciate the goodwill offer, but I am not interested in a reversal of transaction charges. This is not about monetary compensation; this is about accountability, communication, and platform reliability.

Next Steps – If this response is your final stance on the matter, please confirm the same. I will proceed with formal escalation through SEBI SCORES, consumer forum, and other regulatory avenues to ensure this issue is investigated thoroughly and that no other investor faces a similar lack of transparency.

This response is written with due respect, but also with a firm intent to highlight a genuine grievance. I request your senior grievance redressal officer or compliance team to take a closer look at this matter and provide a more justifiable resolution.

Awaiting your response.

Cheers, Kriss.

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

🌙 Ramadan Mubarak! 🌙

Wishing you peace, happiness, and countless blessings this holy month. May Ramadan bring you strength, kindness, and prosperity. Let’s cherish this time of reflection, togetherness, and gratitude.

#RamadanMubarak #RamadanKareem #BlessedMonth #PeaceAndProsperity #FaithAndCommunity #SpiritualJourney #RamadanBlessings

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

🌿✨ Wishing You a Joyous & Prosperous Ugadi! ✨🌿
As we celebrate the beginning of a new year filled with hope, happiness, and success, I extend my heartfelt Ugadi wishes to all! May this festival bring new opportunities, growth, and prosperity into our lives.

From QO BOX, AI Marketing Madness, and 2B AIR, we are grateful for our journey with you and look forward to achieving greater milestones together.

Let’s embrace innovation, excellence, and progress as we step into this new year! 🚀

#HappyUgadi #Ugadi2025 #NewBeginnings #GrowthMindset #Success #Innovation #Leadership #FestiveVibes #QOBOX #AIMarketingMadness #2BAIR

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

@datAlcoholic @daytradertelugu @_groww @groww_cs sure, actually created a long term strategy on this positions on risk - reward - it's working however encounter with this issue - definitely will be cautious on this one Arjun

[Krishna Chaithanya Chinthakayala @KrishnaCha51462]

This is the response which i got grow ..
Dear Customer,

Greetings from Groww!

We would like to reiterate that the square-off of your Natco Pharma position was executed in accordance with our RMS policy. Multiple prior communications were sent to inform you about this.

At the time of square-off, Groww funded ₹22,988.99 for the said position, which was subsequently released upon closure.
We acknowledge that the funding details were not visible on the app and are actively working to enhance transparency. However, we would like to clarify that no interest was charged on this amount between February 24 and March 6.

As previously communicated, Natco Pharma was removed from the MTF facility on February 24, 2025, leading to a haircut percentage of 100% for the stock. You may refer to our risk policy for further details: ​Risk Policy.

Understanding your intent to hold the stocks, we have already informed you to repurchase them at the prevailing market rate in our earlier response dated 16th March 2025.  As a goodwill gesture, we will reverse the transaction charges incurred for both the system square-off trade sale and the new buy trade. However, still you have not initiated the buy transaction.

For reference, the system square-off for Natco Pharma was executed at Rs. 827.25, while the current market price stands at Rs. 780 which is lower than the square-off price.

We reaffirm that Groww has fully adhered to SEBI regulations and remains compliant. Our priority is to provide the best possible service, and as previously highlighted, the post-square-off movement of the stock has been negative by more than 5.71% approx.

If you require any further assistance, please feel free to reach out. We remain committed to supporting you.

######################################

Responded with following mail .. Hi Groww Support Team VGA ,
Stating point – surprised to see the mail, considering the ongoing concerns raised remain largely unaddressed, and your response appears to bypass the crux of the issue. Let me clarify my stance in a detailed manner:

At the time of square-off, ₹22,988.99 was funded by Groww – This amount was not visible or disclosed to me as a customer as you acknowledge in your mail. The screenshot I had shared clearly shows “ZERO funded by Groww”, and no such amount was reflected, leading me to believe the position was fully funded by me.
This is a serious transparency issue and appears to be a clear bug in your application. Had it been visible, I would’ve been aware of the outstanding amount and acted accordingly. The absence of this critical information misled me completely.
No interest was charged – While this is appreciated, it does not address the core issue. If “ZERO funded by Groww” was shown on the app, then logically, no interest should even be part of the discussion. This again indicates an inconsistency in how your app handles critical data, especially financial figures that influence trading decisions.
Violation of Risk Policy & SEBI Guidelines – Since this information was neither communicated nor made accessible via the app, this scenario does NOT fall under your defined RMS Risk Policy. Moreover, as per the SEBI circular I had shared earlier, this kind of non-transparent handling of investor positions is not compliant. I request a detailed explanation on how this situation aligns with SEBI’s expectations of platform accountability and user communication.
My intent as an investor – As previously stated, I am a long-term investor in Natco Pharma. Fluctuations in price do not concern me at this point. My concern is with unauthorized or misinformed liquidation of my holdings without fair visibility or warning due to your platform’s technical limitations.
Regarding your gesture – I sincerely appreciate the goodwill offer, but I am not interested in a reversal of transaction charges. This is not about monetary compensation; this is about accountability, communication, and platform reliability.
Next Steps – If this response is your final stance on the matter, please confirm the same. I will proceed with formal escalation through SEBI SCORES, consumer forum, and other regulatory avenues to ensure this issue is investigated thoroughly and that no other investor faces a similar lack of transparency.

This response is written with due respect, but also with a firm intent to highlight a genuine grievance. I request your senior grievance redressal officer or compliance team to take a closer look at this matter and provide a more justifiable resolution.
Awaiting your response.
Cheers, Kriss.