@netsolcares That is not what your human chat agent told me. How are you providing updates on the cPanel issue? When will it be resolved? It's clear I won't get any help with my issue until cPanel is resolved if Support thinks they're related.
@netsolcares Your handling of the cPanel CVE has been incredibly frustrating. You disabled hosting management access with no ETA, no meaningful updates, and no centralized status page for customers to monitor progress. Proactive communication matters. Silence is not a strategy.
@netsolcares Does this also impact SFTP? (I'm assuming yes.) Do you proactively communicate these issues instead of customers having to search X to see if there are issues? How do we get updates? Why didn't your AI agent tell me there was an issue instead of trying to help me?
@UberEats Thank you for having terrible customer service because I'll be saving money now that I'll no longer be using your services. You can't show me a deal with a total that I agree to and then 2 hours later, decide there was confusion with the offer and charge me more.
I'm glad I took advantage of the Black Friday deal and am not paying full price for @hbomax. Your ad placement is terrible!! It happens in the middle of a conversation and then it doesn't even resume where it cut off. Am I missing 90 seconds every time there's an ad break?
@FedEx@FedExHelp You are ridiculous! You admitted to losing a package that was sent to me but still marked the package as Delivered when the Support ticket was closed. Now I have to jump through hoops to follow up with the shipper. Why can't you notify the shipper you lost it?!?