Kroger Support

Great Food. Low Prices. We're here to answer your questions, comments, and concerns. How can we help?

[Kroger Support @KrogerSupport]

@CrimsonInsomnia Hi Jake, we are sorry to hear that your mother's vaccine appointment was canceled for no reason. The store may have low stock or none available. Please reach out to our COVID-19 Vaccine line at 1-866-211-5320 every day, 7 am-9 pm EST, for further assistance. Thank you.

[Kroger Support @KrogerSupport]

@william81085968 Oh wow! We recommend reaching out to your local Kroger for more information regarding the offering of this service. Thank you.

[Kroger Support @KrogerSupport]

@jamiew50170888 Hi! Thank you for reaching back out to let us know this has still not been processed. We've reached out to proper department to let them know and will send a message back to you once it's been processed. Thank you for your patience!

[Kroger Support @KrogerSupport]

@baca_marti Food 4 Less-6700 Cherry Ave.,3210 E Anaheim Street and Ralphs- 2930 E. 4th Street,2250 E. Carson Street,1930 N. Lakewood Blvd, 6920 Pacific Coast Highway. Thank you for your feedback, we have shared it with leadership. (4 of 4)

[Kroger Support @KrogerSupport]

@baca_marti As a result, the difficult decision to close two already long-struggling locations was made for us. Our team looks forward to continuing to serve you at our 6 other Long Beach locations.(3 of 4)

[Kroger Support @KrogerSupport]

@baca_marti The Extra Pay for some, but not all Grocery Workers imposed bypremium the City Council on January 19, 2021 makes it impossible for us to run a store that is profitable and sustainable for the future. ( 2 of 4)

[Kroger Support @KrogerSupport]

@baca_marti We are paying our workers the mandated $4 per hour . Since the pandemic began, we have invested $1.3 billion to reward our associates and protect our associates and customers. (1 of 4)

[Kroger Support @KrogerSupport]

@darthastuart We appreciate you choosing Kroger to partner with you in tackling this pandemic. Due to the overwhelming volume of requests for appointments, our system is not performing at optimum levels. We are aware of the issue and working to correct it. We appreciate your patience.

[Kroger Support @KrogerSupport]

@Lisaizme The additional points will be added to your account by 2/3/21 by our loyalty team. If you do not see the points by 02/04/2021, please let us know. Thank you. 2/2

[Kroger Support @KrogerSupport]

@Lisaizme We're sorry for any inconvenience regarding not receiving the 3x fuel points on your weekend purchase. Our team found an issue that for those who downloaded the coupon before 01/27/2021 the coupon didn't work. 1/2

[Kroger Support @KrogerSupport]

@jcgfrippout Given the concerning nature of the allegations against this organization, we have immediately removed the group from receiving customer-directed funds. Kroger has not directed any corporate grants or charitable dollars to the organization. 2/2

[Kroger Support @KrogerSupport]

@jcgfrippout Community Rewards is a customer-directed giving program in which thousands of IRS-approved 501(c)(3) nonprofit organizations participate. We were dismayed to learn today this group is part of the Community Rewards program. 1/2

[Kroger Support @KrogerSupport]

@DougWildt We're sorry for your disappointing experience and want to help. Please, follow us on Twitter so that we can send you a DM. Thank you!

[Kroger Support @KrogerSupport]

@Zaskyl Oh no! We're sorry to hear this! We've sent you a DM for further assistance.

[Kroger Support @KrogerSupport]

@cm_sqldba Hi there! We currently have a yearly delivery subscription program available. Please visit: https://t.co/ytWV9vdWzJ to learn more. Have a great day!

[Kroger Support @KrogerSupport]

@thanx4helping We appreciate your feedback and suggestion. We do offer Kroger pay in many areas. Check out https://t.co/PKXztEgZgJ for more information. We’ll share your request with our team. 😀

[Kroger Support @KrogerSupport]

@thanx4helping We appreciate your feedback and suggestion. We do offer Kroger pay in many areas. Check out https://t.co/PKXztEgZgJ for more information. We’ll share your request with our team. Ty.

[Kroger Support @KrogerSupport]

@worldly401 We now have the option of loading our customers’ coin change to their loyalty card for use during their next shopping trip, and when this happens, they see “Coin Shortage” on their receipt. Thank you. 2/2

[Kroger Support @KrogerSupport]

@worldly401 The post displaying a “BLM Charge” on a customer’s receipt is bogus. It’s a photoshopped version of another receipt that accurately states “Coin Shortage,” which reflects one of the ways we’re adjusting to the Federal Reserve’s temporary coin shortage. 1/2

[Kroger Support @KrogerSupport]

@ryran75 Hi, Ryan & thank you for your feedback regarding associates improperly wearing their mask! We have shared this concern with the store's leadership team. Have a great weekend!