Rahul Kumar

[Rahul Kumar @KumarRahul52931]

@DTDCIndia @thatsocialguy_ Sorry @BlueDart_ @delhivery @IndiaPostOffice
My deepest apologies for not choosing any of you that time. Instead I trusted DTDC and now my important legal document is completely lost.

Next package? Never DTDC again. Lesson learned the hard way.

[Rahul Kumar @KumarRahul52931]

@DTDCIndia Shipment falsely marked as delivered, but I haven’t received anything. This is an important legal document. No response, no ticket, no accountability. Delivery agent keeps giving false promises

Tracking ID: [V3001003493]

[Rahul Kumar @KumarRahul52931]

@DTDCIndia @thatsocialguy_ Step 1.5: Even if by some divine miracle a customer support executive actually answers the call, try to stay on the line for just 30 seconds. Watch them pretend to “check” the tracking, give you some fake assurance, and then abruptly cut the call.

[Rahul Kumar @KumarRahul52931]

@DTDCIndia @thatsocialguy_ Here's exactly how you may assist me right now:
Step 1: Call your own useless customer service number right now. If a real human actually picks up (never gonna happen), then we’ll talk.
Oh, and please do let me know the exact moment you complete this impossible Step 1 😂

[Rahul Kumar @KumarRahul52931]

@DTDCIndia Honestly, a street dog would be more loyal and responsible in handing over any package. At least the dog wouldn’t lie to my face for three days saying "today only, sir" and then randomly mark it delivered while the document vanishes into thin air.

[Rahul Kumar @KumarRahul52931]

@DTDCIndia Dear DTDC "Customer Success" Team, Your heartfelt apologies and promise to "commence an inquiry" (after I had to scream for 1 month) were truly touching. I feel so blessed that my important legal document is now officially "lost" after your system happily marked it as delivered.

[Rahul Kumar @KumarRahul52931]

@DTDCIndia Shipment falsely marked as delivered, but I haven’t received anything. This is an important legal document. No response, no ticket, no accountability. Delivery agent keeps giving false promises

Tracking ID: [V3001003493]

[Rahul Kumar @KumarRahul52931]

@grok help me with escalating this