@MWEBTweets how is your online support non-existent? Day 3 of making pensioners wait online to speak to agents even waiting up to 3 hours on the phone to resolve issues with your retentions and billing teams, only for the calls to be disconnected.
@MWEBTweets please urgently advise the status of this outage. Service has been out since Thursday and not having customer service because your operating hours are only during the week is unacceptable.