Lauren Gillam

[Lauren Gillam @lagillam]

@BritishGas “This is known as non-binding remedies to British Gas and such we have no obligation to implementing the remedies.” But Kat Canavan (Customer Executive Manager) also says “British Gas is bound by what the Ombudsman have given as part of their decision.” Pick 1?😬

[Lauren Gillam @lagillam]

@MartinSLewis any tips on how to get the energy ombudsman to resolve a complaint? Feb2026 complaint made & I’m waiting while being chased for £3,000. (Falsely & proven with evidence). It was originally in our favour but we reopened due to BG ignoring the ruling.

[Lauren Gillam @lagillam]

@MartinSLewis British Gas charged us £3,000 (still chasing) even though it got proven false. Energy ombudsman ignores me. Help!!

[Lauren Gillam @lagillam]

@EnergyOmbudsman @MartinSLewis I complained by email 4th February & no resolution. I am being passed around different employees and being ignored by G.Dixon. I had to ask my local MP to help as it’s becoming stressful being chased for £3,000 we dont owe (proven) Any comment?

[Lauren Gillam @lagillam]

@Favwontmiss I do this for work everyday!🤣 I can see how busy traffic is getting - 9/10 works.

[Lauren Gillam @lagillam]

@MayorofLondon What about the “white man” who was apparently racist and died in two tier police hands.. cuffed.

[Lauren Gillam @lagillam]

@RBashal @MercedesBenz It really is a simple situation.. they take the aqua vehicle in stock and order the one you agreed. If not, cancel the whole thing and get your deposit back then find another dealership that values your time & money. Good luck!

[Lauren Gillam @lagillam]

@RBashal @MercedesBenz Seems like a very simple situation to me… reach out when you want a professional to order you a car next time 😉

[Lauren Gillam @lagillam]

@Keir_Starmer “Every family” … no because It’s aimed at those with kids. Once again you’re only helping those with kids or on benefits.

[Lauren Gillam @lagillam]

@EnergyOmbudsman it’s a shame that I was told my complaint would finally have a response by Glyn Dixon in 14days on the 14th April.. this is really poor complaint handling.
You allowed British Gas to continue to harass us even with their admission & a closed case.

[Lauren Gillam @lagillam]

@Nigel_Farage Why are you forcing people to accept marketing emails just to sign a petition? That’s not valid consent under UK data protection law… @RupertLowe10

[Lauren Gillam @lagillam]

@leahsmithh7 I have to pay for my inhalers that literally keep me alive… this best be rage bait.

[Lauren Gillam @lagillam]

@EnergyOmbudsman I’m already being ignored by Glyn Dixon who has no idea what’s going on so I’m quite concerned no one is communicating.

[Lauren Gillam @lagillam]

@EnergyOmbudsman can you please let me know the nexts steps when you don’t respond to a complaint made over 8 weeks ago about your services. Allowing a company to continue to harass us with legal threats when you have already made a decision in our favour.

[Lauren Gillam @lagillam]

@EnergyOmbudsman Four people have told me that and we never hear back. I thought your final word is legal? So why do you allow companies to ignore it.

[Lauren Gillam @lagillam]

@MartinSLewis at least some of us keep paperwork! Think I’ll get around £350 🙌🏽

[Lauren Gillam @lagillam]

@MartinSLewis I kept my finance agreement paperwork with close brothers (5yrs ago) and they’ve told me it was DCA.. will I get anything from this?

[Lauren Gillam @lagillam]

@_uniiq Covid vaccine did that..so many women had this issue after the vaccine!

[Lauren Gillam @lagillam]

@_sorrengailll Money :( but I get them done every Christmas as a present to myself so for 4 weeks I feel pretty

[Lauren Gillam @lagillam]

@YorkshireProps @instagram @tiktok_uk They have blocked me on insta and refuse to cancel my order (hasn’t been shipped). Their website is completely down & no way of contacting them. Complete scammers!! My bank has been informed.