LIV Group

LIV is a national real estate business providing BTR, Block Management and Lettings services.

[LIV Group @LIVGroup]

@parboo Hi Jaki, I've been informed that it's a different number they should contact, sorry for the confusion! The correct details are - Tel: [phone] or email:[email protected].

[LIV Group @LIVGroup]

@SimonGwynn Thanks for the feedback, Simon! This letter was sent out following discussions with frustrated residents within the building. If you have any further feedback, feel free to reach out directly to your Property Manager.

[LIV Group @LIVGroup]

@leemarch Hi Lee, we’re sorry that you are having issues contacting our team. Please reach out to [email protected] and he will look to assist you. Thanks, LIV.

[LIV Group @LIVGroup]

@EpworthResiden1 @LongHarbourLtd @ukcag If you have concerns, please contact our maintenance team on [email protected] (3/3)

[LIV Group @LIVGroup]

@EpworthResiden1 @LongHarbourLtd @ukcag Unfortunately getting approval to do the work has taken much longer than we would have liked, and we apologise for not keeping residents updated. Though approval hasn’t yet been received, we can confirm that works have been instructed this week to remediate the area. (2/3)

[LIV Group @LIVGroup]

@EpworthResiden1 @LongHarbourLtd @ukcag Hello, the damp issue we inherited was caused by an apartment specific leak that has now been resolved. We logged a claim with the building’s insurance company, but approval for works remains outstanding. (1/3)

[LIV Group @LIVGroup]

@flowers_hsc Hi Pam, we understand you have spoken with one of our team members and should receive your new fob in the next day or two. Please reach out again if you have any further issues. Thanks, LIV.

[LIV Group @LIVGroup]

@EpworthResiden1 @LongHarbourLtd @michaelgove @team_greenhalgh Our team have responded to all emails and requests for updates; however, for further information – please reach out to [email protected]. (2/2)

[LIV Group @LIVGroup]

@EpworthResiden1 @LongHarbourLtd @michaelgove @team_greenhalgh Hello, our team have been in contact with your syndicate group on the below matter, as they are aware this issue has been raised to the warranty provider to handle. (1/2)

[LIV Group @LIVGroup]

@AlongJabber Hi, we would like the opportunity to discuss this with you so please contact [email protected] and we will look to assist you further. Thanks, LIV.

[LIV Group @LIVGroup]

@David69622 Hi David, we understand you have been in contact with Scott, please do not hesitate to reach out again. Thanks, LIV.

[LIV Group @LIVGroup]

@Debbiejaa1 @notjustcladdin1 @EmilieBoswell @michaelgove @team_greenhalgh @luhc @CartierLeeds In regards to the issue with the lights, this was reported to the Property Manager who organised for an electrician to attend the same morning. Unfortunately, there are times when residents will see a maintenance issue before the site team & we appreciate you reporting these. 2/2

[LIV Group @LIVGroup]

@Debbiejaa1 @notjustcladdin1 @EmilieBoswell @michaelgove @team_greenhalgh @luhc @CartierLeeds Hi Debbie, we are offering payments plans as standards on all charges regardless of the size of the balance. Confirmation of the final balances is expected within the next week. 1/2

[LIV Group @LIVGroup]

@dcoffey09 The pending government funding should cover the costs of remediation at your development and we await the outcome of our submitted application. (2/2)

[LIV Group @LIVGroup]

@dcoffey09 Hi Dan, the newsletter forms part of our ongoing monthly updates, the team are doing all they can to relieve the leaseholders of the high costs associated with living in a high-risk development with cladding. (1/2)

[LIV Group @LIVGroup]

@Chester92b Please reach out to [email protected] who will speak to you directly and handle your concerns. Thanks, LIV.

[LIV Group @LIVGroup]

@Chester92b There will also be a delivery of several portable toilets for resident use and we are working with all the relevant authorities to come to a resolution as quickly as possible. (2/2)

[LIV Group @LIVGroup]

@Chester92b Thanks for contacting us. We have been advised by Yorkshire Water and specialist consultants that the water supply be turned off to keep residents safe. We can confirm that more pallets of water are now onsite to ensure there is sufficient water for drinking and cooking. (1/2)

[LIV Group @LIVGroup]

@xarikleiasavva In the meantime, we will continue to provide bottled water and will send a more detailed update to all residents later today. (3/3)