@charlietwill7 Hello, While every care is taken to ensure that all information on this website is correct, there may still be human errors. If you find an error, please let us know by emailing customer care and we will correct it as soon as possible after verification.
@charlietwill7 Hello, While every care is taken to ensure that all information on this website is correct, there may still be human errors. If you find an error, please let us know by emailing customer care and we will correct it as soon as possible after verification.
@obs_amy Hi We're sorry that you haven't received a reply, it has been a busy time for the team. Sadly we can't see the below query, but if you can send through your order number in writing, we can check with the Customer Care team. Thanks, LKB
@CorporateDude We're sorry your wife couldn't reach us. We're getting a lot of emails and calls at this busy time but our team does respond within 48 hrs if you email [email protected]. Please provide the order number so we can check with Customer Care. Thanks for your patience.
@emmarobw Hello, We can confirm that C&C takes 3-5 working days. Additionally, returns can be made at the stores. You can find more information about this in our Help Centre on the website. If you need further assistance, please reach out to [email protected], Best LKB
@Frau_Jana Hello, we are sorry to hear that you are disappointed with our policy. Should you require additional assistance, we recommend reaching out to [email protected]. Best, LKB
@AsimaGalar36253 - Hello, We regret to learn that you encountered a problem with one of our stores. Kindly send an email to [email protected], and we will be able to look into this matter for you. Best, LKB
@LingototWYorks we're sorry to hear that you have not received a response from us. If you could please DM us your order details, we will of course investigate this for you.
@jyotidhillon I I apologize if our response was not helpful to you. For information on UK return options, please lookup the section titled 'UK Return Information' on our website. Best, LKB
How to return:
Start your online return HERE (https://t.co/JLm8BFiNAB)
Once you have selected the ite...
@jyotidhillon Our returns process is detailed in our Help Centre for customers to view any time before purchase and this does explain the process to you, we thank you for the feedback and will pass to the relevant people' Best, LKB
@jessikadamico23 Hello, we are sorry to hear that you have not heard from us, please accept our apologise. Please do DM us the details so we can look into this or email us at [email protected]. Best, LKB
@emmywemmy Hello, we are sorry to hear no one has got back to you. If you could please resend the email to [email protected]. We can look into this further. Best, LKB
@scuolastica Hello, thank you for your message. We are sorry to hear you have not had your delivery. We can see you have been in touch with Customer Care, who will reply shortly to you. Best, LKB